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Aspect Software

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Aspect Software reviews

3.3

58% would recommend to a friend

(97 total reviews)
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Patrick Dennis

57% approve of CEO

52% positive business outlook

Reviews by job title

97 reviews

Reviews about "Culture"

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5.0
Mar 17, 2015

The grass is truly greener!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The first thing about Aspect is the leadership and the focus on being a market leader and empowering its employees to grow this company as fast as possible. The atmosphere is one of collaboration and open conversations to make every customer engagement the best it can be. You are challenged everyday to be difference maker and individual contribution is celebrated and communicated. Compensation is appropriate based on skill levels and experience. Bring your A game, prove your worth and you will love to call Aspect your new employer.

Cons

There is so much growth and products going on at Aspect, it is a personal focus to learn about the company products, teams and process. And this is the same reason more and more customers are purchasing from Aspect. You will be challenged everyday to keep learning.

4.0
Mar 14, 2015

Honest Appraisal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO in touch with where the business is going and the industry, approachable too Aspect adopted a fresh market approach adding to the Voxeo cloud with its Zipwire true cloud contact center - its actually VERY impressive Aspect also extended its Unified IP and WFO solutions into full hosted or hybrid solution options Solutions are complete, visually impacting to end users and future-ready. Exciting for workforce too! In contrast to other customer experience companies Aspect is actively pursuing channel partners Aspect Innovation Exchange gives partners a chance to share their own differentiation The company is gaining new business each quarter Aspect is still investing in adding business process differentiators to its products Great digital services team and Microsoft product integrations allow for broader solution offerings combined with attractive web based UIs Aspect is investing in R&D for NEW solutions - watch this space! Increasing number of customer stories to share Its a changed company

Cons

Micro management in some areas Slow recognition of accomplishments by some analysts Often known for particular products and labeled for them even though it has a complete suite of products Low visibility in market versus competitors; low event presence

4.0
Mar 13, 2015

Come see Aspect for yourself

Recommend
CEO approval
Business Outlook

Pros

Great colleagues, strong culture, solid leadership team across organization! Work life balance is part of the mission & philosophy! Innovative & cutting edge technology & services....creative & customer centric company!

Cons

Some long time employees still feel a victim mentality, which can hold them back from moving forward & seeing the amazing company that is here now.

Viewing 67 - 69 of 97 Reviews

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