Does Aspect Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Aspect Software employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Aspect Software. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Aspect Software?

58% of Aspect Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aspect Software 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aspect Software?

Software Engineer (21) , Sales (20) , Account Executive (14) , Technical Support Engineer (12) , Engineer (9) , Principal Engineer (9) , Senior Manager (9) , Senior Principal Engineer (9) , Senior Software Engineer (9) , Customer Support Engineer (8) , Senior Customer Support Engineer (8) , Professional Services Consultant (7) , Senior Technical Support Engineer (7) , Solutions Consultant (7) , Senior Consultant (6)

What are the pros of working at Aspect Software according to real employee reviews?

"Generally great people to work with and a lot of support if you know where to go." ((in 96 reviews)); "Aspect was flexible to work with and were good about work/life balance." ((in 51 reviews)); "Benefits are good." ((in 36 reviews)); "Salary and compensation can be good based on your tenure" ((in 21 reviews)); "Good culture and team work." ((in 21 reviews))

What are the cons of working at Aspect Software according to real employee reviews?

"Lack of leadership within upper management who seem to be accountable to no" ((in 20 reviews)); "The VC group was challenging leadership and the senior management was scrambling to meet the challenges." ((in 20 reviews)); "Lack of understanding with senior leadership" ((in 17 reviews)); "Middle managers have no actual power" ((in 15 reviews)); "No job security no matter how important you are to the company." ((in 10 reviews))

What are employees saying about Aspect Software layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aspect Software layoffs and their outlook for job security at Aspect Software in 2026.

What are the top reviewed Aspect Software locations?

Chelmsford , Brentwood , Orlando , San Jose , Lombard , Phoenix , Atlanta , Chicago , Nashville , Boston , Saint Charles , Dallas , Westford , Saint Louis , New York , Denver , Duluth , Louisville , San Juan , Milpitas , Miami , Remote , Brigham City , Bronx , Scarsdale , Washington , Indianapolis , Los Angeles , San Francisco , San Ramon

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Aspect Software

Aspect Software reviews

3.3

58% would recommend to a friend

(714 total reviews)

Patrick Dennis

57% approve of CEO

52% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Aspect Software has an employee rating of 3.3 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspect Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

714 reviews

3.0

Jan 27, 2010

Aspect, a good company to work for but the senior management should get their act together

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good learning opportunities in a fast paced and dynamic company. - Great people working there. - Fairly competitive compensation packages, especially in the sales area.

Cons

- Long hours. - Senior Management are not very competent: there is no strategic direction or if there is it is not appropriately communicated to the employee base.

2.0

Dec 10, 2009

If you like being micromanaged with leadership that has no clue this is for you

Sales

Recommend

CEO approval

Business Outlook

Pros

Great people to work with (the original Aspect Communications people who are still there) Vacation time was nice, but you can not carry any time into the new year.

Cons

Senior sales leadership is a joke.....Z Good old Boy network...if you are not legacy concerto your gone Company has no vision other than to be sold...good luck with Microsoft Support is now a joke....

2.0

Oct 18, 2009

Aspect Software Review from someone who has worked with the Directors and VPs.

Program manager

Recommend

CEO approval

Business Outlook

Pros

Overtime was not the standard, good vacation policy, good pay for San Jose employees, low expectations for performance so it was an easy job.

Cons

Horrible communication from the top, director level not qualified to do their job (equal to low level manager at other companies at best), CEO always firing someone, no sense of security, company is probably going to go out of business within the next year.

Viewing 703 - 705 of 714 Reviews

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