Does Aspect Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Aspect Software employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Aspect Software. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Aspect Software?

58% of Aspect Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aspect Software 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aspect Software?

Software Engineer (21) , Sales (20) , Account Executive (14) , Technical Support Engineer (12) , Engineer (9) , Principal Engineer (9) , Senior Manager (9) , Senior Principal Engineer (9) , Senior Software Engineer (9) , Customer Support Engineer (8) , Senior Customer Support Engineer (8) , Professional Services Consultant (7) , Senior Technical Support Engineer (7) , Solutions Consultant (7) , Senior Consultant (6)

What are the pros of working at Aspect Software according to real employee reviews?

"Generally great people to work with and a lot of support if you know where to go." ((in 97 reviews)); "Aspect was flexible to work with and were good about work/life balance." ((in 47 reviews)); "Benefits are good." ((in 40 reviews)); "Good culture and team work." ((in 20 reviews)); "Salary and compensation can be good based on your tenure" ((in 17 reviews))

What are the cons of working at Aspect Software according to real employee reviews?

"Lack of leadership within upper management who seem to be accountable to no" ((in 19 reviews)); "The VC group was challenging leadership and the senior management was scrambling to meet the challenges." ((in 18 reviews)); "Lack of understanding with senior leadership" ((in 17 reviews)); "Middle managers have no actual power" ((in 15 reviews)); "No job security no matter how important you are to the company." ((in 11 reviews))

What are employees saying about Aspect Software layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aspect Software layoffs and their outlook for job security at Aspect Software in 2026.

What are the top reviewed Aspect Software locations?

Chelmsford , Brentwood , Orlando , San Jose , Lombard , Phoenix , Atlanta , Chicago , Nashville , Boston , Saint Charles , Dallas , Westford , Saint Louis , New York , Denver , Duluth , Louisville , San Juan , Milpitas , Miami , Remote , Brigham City , Bronx , Scarsdale , Washington , Indianapolis , Los Angeles , San Francisco , San Ramon

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Aspect Software

Aspect Software reviews

3.3

58% would recommend to a friend

(714 total reviews)

Patrick Dennis

57% approve of CEO

52% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Aspect Software has an employee rating of 3.3 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspect Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

714 reviews

2.0

Jun 11, 2008

Good technology, management needs work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Market leader with the best solution available. Willing to take measured risks and allow the empowerment of employees to innovate. Investing a great deal to ensure market position.

Cons

Market leader, but in a field that does not have a great deal of competition. The investment strategy, while eliminating the "few" competitors, leaves the historically low-debt company in a high debt situation. Consistent two-faced statements, late night shredding, self promotion, and padding of each others pockets in the senior management leaves very little respect from the staff. Just a 9-5 job?

4.0

Jun 11, 2008

Aspect Software - Identity Crisis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership in customer relationships management software industry

Cons

Too many acquisitions that result to competing products. Poor hardware platforms that need upgrades, although if it can run the call center management software, then perhaps hardware can lag behind industry standards.

2.0

Jun 11, 2008

Lot's of potential...

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Aspect allows employees in the Atlanta office to telecommute. This is due to the merger that resulted in the new office being relocated 20 miles outside the Atlanta perimeter. Employees are allotted a give number of days based on the increase in commute time.

Cons

This company has confirmed that they promote on time-in-position as opposed to performance and merit. Also, there is a tendency for people to come here and "get by" with no aspirations of bettering themselves or the company. Therefore you end up with a lot of 10yr old dead weight. Until management finds the stones to clean house, I don't see this company going anywhere fast. Furthermore, lower management has a strong tendency to adopt a micro-management style due to the strong focus on metrics pushed on them by upper management.

Viewing 712 - 714 of 714 Reviews

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