AssistRx reviews

2.5

32% would recommend to a friend

(66 total reviews)

Lee Cooper

28% approve of CEO

26% positive business outlook

Reviews by job title

66 reviews

Reviews about "Compensation"

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1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is pretty much all this company has going for it.

Cons

Everything else Lack of communication, each "team" is allowed to incorporate "company policy" however they want - or honestly not follow it at all. There is no over site from AssistRx, the team directors are allowed to do whatever they want it seems, even when employees voice concerns about lack of communication, lack of clarity, lack of consistency, etc there is no one to really report this to. Everything is done half baked, they (AssistRx) released new resources this year where you can report concerns, client contract violations, ask compliance questions, etc. It looks great on the email, but when you go to use any of the resources "access required" message appears, you request the access and it never comes..... very interesting.

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I guess the pay would be one of the pros but it's decent. Not the best but decent.

Cons

This is where my one star rating comes in, as a supervisor, you are completely lost and encouraged to lie to the client if things are not going well. Instead of being transparent and see where we can work on things together. Other than that. Everything is about who you know, not what you know. A lot of the times I would be the most knowledgeable person in the room, but then a program would just fail and then I will be moved to another program and there I would be the least knowledgeable. And you would think that they would teach you how to work through the environment of the new program well that's. The rest of the manager, supervisors or even the team are so busy with the current work that they have no time to teach you any of the basics. If not any of the detailed works for it to even matter. So you would be a supervisor only for just fixing ours and working on escalations but that's about it. Trust me if you ever become a supervisor, this same situation will happen to you. I'm very happy that I left and now I'm currently in another job that values its employees.

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