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AssuranceAmerica

Engaged Employer

AssuranceAmerica reviews

3.9

73% would recommend to a friend

(98 total reviews)

Joe Skruck

92% approve of CEO

85% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Work/Life balance

AssuranceAmerica has an employee rating of 3.9 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AssuranceAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

98 reviews
2.0
Sep 2, 2021

Frustrated

Casualty claims adjuster
Recommend
CEO approval
Business Outlook

Pros

People that you work with, pay, benefits, chances to obtain bonuses.

Cons

Started out to be a great company to work for but things are falling apart in the claims department. Not really sure if the people above the VP know what is really going on. We need more people.

avatar
AssuranceAmerica Response
4y
Thank you for expressing your concerns and frustrations, we want you to know we are listening. Leadership is focused on the needs of the Claims Department by addressing hiring and improving workflow processes. We agree that the people and the benefits at AssuranceAmerica are top notch.
2.0
Mar 3, 2021

Culture Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent paycheck, some nice co-workers. HR does a good job trying to offer fun activities and strives for diversity and inclusion. That at least warrants a 2-star review in my opinion.

Cons

Culture needs a lot of work! This company nurtures a terrible work-life balance. Expect to carry the work load of at least 2-3 people, where working late is just about a daily occurrence. It's not uncommon for the parking lot to be riddled with AssuranceAmerica employee cars at 6:30 p.m. on a Friday kind of vibe. Some will blame expansive growth for the feeling of being stretched-thin, which you could argue is a good thing, but it is sure to cause burn out of current employees in the long term. As another reviewer stated, it often feels like you're walking on eggshells around here. I've seen high turnover in all departments lately. Will be difficult to attract and retain top-talent until a lot of culture issues are sorted.

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AssuranceAmerica Response
5y
Thank you for taking the time to share your review with others. At AssuranceAmerica we encourage our associates to unplug and recharge by taking their allotted personal time. We review our benefit plans frequently in an effort to be an employer of choice. We would be open to additional feedback at HRGroup@aainsco.com.
3.0
Oct 20, 2020

Satisfied

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Great new leadership with Joy

Cons

Insureds are horrible and mean. Need thick skin

avatar
AssuranceAmerica Response
5y
Thank you for your review. We heard you with the training materials and continue to enhance our training offerings.
Viewing 7 - 9 of 98 Reviews
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ReviewsAssuranceAmerica reviews

Glassdoor has 101 AssuranceAmerica reviews submitted anonymously by AssuranceAmerica employees. Read employee reviews and ratings on Glassdoor to decide if AssuranceAmerica is right for you.