AssuranceAmerica reviews

Where to begin... Broken promises, zero training, and clueless management... The company always tells its employees that they are part of a family. However, they fail to mention it is a dysfunctional family at best. Company provided laptops are nothing more than tablets that are not built to handle the workload daily tasks require. There are at minimum 3-4 meetings weekly that take up valuable time that could be spent working claims. While in meetings the intake department calls constantly 5-6 times when they can clearly see that your in a meeting. Managers are never available as they are constantly in meetings and trying to hire new employees to fill backfills of their constantly leaving employees. Managers have no knowledge of the task that the expect their employees to handle. As a result managers are constantly telling their employees to ask other co-workers for assistance. Promised at time of employment no more than 3-4 claims a day. This is not the case as I regularly get 8-10 claims a day. Management constantly tells employees that the organization is properly staffed only to turn around a week later and advise that they understand they aren't staffed correctly and are trying to higher. Due to the companies bad reputation they work to poach adjusters from other companies based upon empty promises that they fail to keep. Pay does not match the extra hours required to work to be successful at this organization.