Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jan 11, 2022

Nepotism

Recommend
CEO approval
Business Outlook

Pros

Good people who like to have fun

Cons

Nepotism is rampant and breeds toxicity

avatar
Assurant Response
4y
Thank you for your review and for being part of the Assurant team! We often hear that our people are employees' favorite part about working here, and we are glad you are finding the same. We have shared your comments internally to help us continue improving the employee experience. However, we also encourage you to discuss any concerns with your manager or People Experience Manager.
1.0
Jan 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Pros were very limited, I guess working from home was a pro, and accumulating PTO And Christmas bonus was nice like $300 after taxes

Cons

Horrific, horrible management as a rep no one respects you, QA people laugh while scoring your calls, angry customers no help from management just criticism on making sure you follow a script word for word. Then you miss one word and get put on probation after getting like 300 calls in a row with exceptional quality. I mean this organization is just terrible. Many customers that call feel scammed and have to go through hoops to get just a claim filed, it’s sad, blessed to have gotten a better opportunity after.

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Assurant Response
4y
Thank you for taking the time to leave a review. We have shared your comments with our internal teams to help support our continued improvements to our employee experience.
4.0
Dec 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, but salary could be better

Cons

Bankers hours need to be expected

avatar
Assurant Response
4y
Thank you for your review! We have made sure to share you comments internally.
Viewing 388 - 390 of 3,074 Reviews

Glassdoor has 3,713 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.