Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

My direct manager as well as the crew within my store were amazing to work with and I have nothing bad to say about any of them. Benefits are okay and pay is decent.

Cons

The customers are ruthless and upper management belittles and ignores lower level employees. There is absolutely 0 communication on any process needed to be successful at the job. The only communication is from other store's employees who experience the same issues and have no solutions either. It was like being thrown into a fire pit and being told how to put yourself out by someone who is also on fire.

avatar
Assurant Response
4y
Thank you for taking the time to leave your review. We appreciate your feedback and have passed it along to our internal teams as we continue to work on improving our employee experience.
1.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

You get Apple and Wise Certified Gain useful Knowledge

Cons

Management doesn't know what they are doing They will try to low ball you on Pay they tell you schedule will be Monday-Friday but then when you start at store they Swindle you and make you work weekends you wont get your full 40 hours did i mention Management is HORRIBLE

avatar
Assurant Response
4y
We appreciate you taking the time to your feedback. We have shared your comments with our internal teams to help our efforts to improve our employee experience.
4.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I live the idea of being able to work from home and I have a nice supervisor and team leads

Cons

The job does bids based on performance and not seniority and they are sometimes not on the same page far as what needs to be done to make the calls better

avatar
Assurant Response
4y
Thank you for your review and for being part of the Assurant family! We are so happy to hear that you have enjoyed our flexible work arrangements and your coworkers. We have passed your comments along to our internal teams, but we also encourage you to speak with your manager or People Experience Manager regarding any concerns.
Viewing 391 - 393 of 3,074 Reviews

Glassdoor has 3,713 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.