1. Completely out of touch upper management. At townhalls they preach about how employees praise the company, don't buy it. Everyone in my department is overworked, under trained, and uninformed about what's going on.
2. Several executives have poor communication skills. They think so lowly of employees and highly of themselves that they openly blame, yell, and condescend us through emails, in person, and on calls for various issues that management causes. They don't realize that they contribute to a majority of the issues here, but it is somehow always the staff's fault.
3. Terrible and inefficient processes. If you are lucky, you may have someone show you how to do things. But you will quickly see that nobody truly understands the process from start to finish or that it is terribly inefficient. But nobody has the time to make improvements because they were not trained properly or have too much work to focus on anything.
4. No sense of team building with your own team. We rarely have team outings where all employees are invited. There are plenty of lunches and other events where upper management are only welcome.
5. Lack of training. They hold random management trainings but not everyone in a management position attends. Often times, managers are excluded and don't even know about these meetings until they hear it from other manages on their same level.
6. Huge lack of communication. Decisions are being made and ideas are being discussed that impacts the department and company, but we are never told about it until much later. As employees we have the right to know what's going on and being discussed, especially if it will impact our day to day operations. The few times they do provide us information timely, it's not very well thought out and they expect employees to fill in the gaps and overwork to compensate for their lack of planning.
7. Favoritism/Nepotism in upper management. Certain upper management are friends or related to each other. Between them, they hired a lot of friends and other people they have relationships with. They boasted paying out record bonuses for 2022, but really a majority went to them. Bonuses were down by roughly 30% for the staff, and that's for those who were fortunate enough to receive one.
