Asurion reviews

3.3

51% would recommend to a friend

(6,221 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jun 20, 2014

Good place for beginners

Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn various aspects technologically Your initiative pays off in the short term, allowing you to define process for projects Good PTO if you make use of it Co-workers are friendly and easy to get along with.

Cons

Unfocused management means constantly changing priorities. Especially where code development is concerned. This is an insurance company, which means customer purchases are driven psychologically (people buy insurance for fear of loosing their phone) Remarkably high turnover rate in development (server/mobile code) Questionable treatment of some employees - apparently several HR issues with employees perceiving potential physical harm from their managers (!!) I have NEVER seen that at any other company.

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Asurion Response
11y
Thank you for taking the time to write a review. Even though you are no longer with Asurion, it is great to know you experienced several positive learning opportunities and had enjoyable colleagues. We encourage employees to bring any concerns about mistreatment forward and to utilize the Employee Hotline as necessary.
1.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Very little at this point. If you get good management you have a chance to just hold a position

Cons

To many to list but culture is the worst I have ever seen. Lack of investment into employees and Sr leadership is a bad mix of old guard from NEW days that have no clue how to compete in new markets

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Asurion Response
11y
We're sorry to hear that you are not happy with the culture at Asurion, and we appreciate you taking the time to share your comments. We have worked hard to integrate the cultures of Asurion and NEW, but it has not been without challenges. We recommend you talk to your HR Partner about your experience as we truly value every member of our team.
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