Asurion reviews

3.3

51% would recommend to a friend

(6,221 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 1, 2014

Not a place for career growth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary compares with the industry standards, bonuses a plus.

Cons

lacks organization, shows favoritism, and lacks care growth opportunities.

4.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

great people to work with, work-life balance, short commute, company trying to move forward with technology, good benefits, knowledge gained,

Cons

company is culturally challenged by a merger that never merged, lack of investment in infrastructure, company is immature and hampered by old thinking, policies are out of date and inefficient causing $$ leakage everywhere - think of slow drip, management communication is poor, network farms sound like spaghetti, vacation is at the discretion of management, no on-site kitchens, no nap room

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Asurion Response
11y
Your feedback is very valuable, thank you for taking the time to write this review. We are happy to hear all of the points you are satisfied with and also appreciate you sharing your frustrations. As a fully integrated company, we worked hard to ensure Asurion and NEW's cultures were brought together as efficiently as possible, but recognize this has not been seamless.
4.0
May 25, 2014

Customer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company. They actually give you a chance to grow within the company and not just say it.

Cons

The managers are a bit childish.

avatar
Asurion Response
11y
Thank you for your review. We are glad you feel it is a place you can grow your career, as we strive to give all employees the chance to be rewarded for their performance with new opportunities.
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Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.