Is Asurion a good company to work for as a Software Developer?

Software Developer professionals working at Asurion have rated their employer with 3.9 out of 5 stars in 99 Glassdoor reviews. This is a higher than average score with the overall rating of Asurion employees being 3.3 out of 5 stars. Search open Software Developer Jobs at Asurion now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Asurion .

Does Asurion pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Asurion with 4.4 out of 5 stars based on 99 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Software Developer salaries at Asurion.

How happy are Software Developer professionals working at Asurion?

67% of Software Developer employees at Asurion would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Software Developer professionals have also rated Asurion with a 4.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (151) , Tech Coach (141) , In Home Expert (121) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (100) , Software Engineer (97) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 741 reviews)); "Benefits are great and well priced" ((in 550 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 275 reviews)); "Good work from home place" ((in 220 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 142 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 293 reviews)); "Frequent layoffs (usually annually)" ((in 121 reviews)); "The training was poor and lacked key factors." ((in 104 reviews)); "Poor Leadership and they push sales on you and try their best to put policy’s in place for you not to get Sales." ((in 88 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 76 reviews))

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Asurion

Asurion Software Developer reviews

3.9

67% would recommend to a friend

(99 total reviews)

Guru Gowrappan

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Career opportunities

2.8

Senior management

Software Developer employees have rated Asurion with 3.9 out of 5 stars, based on 99 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Asurion is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

99 reviews

3.0

Jul 23, 2020

Excellent pay and benefits if you can weather the office politics

Software engineer

Recommend

CEO approval

Business Outlook

Pros

* Asurion has a above-average work-life balance as long as you set clear boundaries. * Salary and benefits are competitive * The latest technologies are used and teams are encouraged to experiment * The work is fulfilling * Management does not put unrealistic expectations on product * Various internal programs to advance your career and competencies, including regular continuing education sessions, guilds, and working groups. * Extremely diverse company

Cons

* Developers are promoted via a quarterly nomination and voting process held amongst senior developers and above. As a result... * Office politics are brutal. No one here is your friend, and it's often cutthroat. * Senior level developer and above is effectively an old-boys club (albeit more diverse than that). Career progression does not depend on competency, work ethic, or other reasonable metrics, but rather solely on playing the office politics game - and winning votes. * Developers often switch teams and/or managers (I have had four different managers in my short time here). * Management is fairly disorganized. There are often two teams working on identical projects. Once this is realized, the office politics begin again. * merit-based raises are practically non-existent other than an annual COL adjustment.

Asurion Response

Thanks for your honest feedback about your current position with Asurion. We have captured this feedback and plan to send it to the appropriate teams for discussion.

4.0

Jun 9, 2020

Relaxed company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Relaxed working environment, great people, good compensation

Cons

Little challenging work, cramped office

3.0

May 5, 2020

Managers are spread too thin for success

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Challenging work that allows you to work on the cutting edge of technology

Cons

Senior managers and directors are too busy and distant to provide direction. It is hard to get training prioritized and taken seriously without putting in personal time away from your family. We are told our training and learning has to be on our own time.

Viewing 73 - 75 of 99 Reviews

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Asurion

Asurion Software Developer reviews

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Excellent pay and benefits if you can weather the office politics

Relaxed company

Managers are spread too thin for success

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