Is Asurion a good company to work for as a Software Developer?

Software Developer professionals working at Asurion have rated their employer with 3.9 out of 5 stars in 99 Glassdoor reviews. This is a higher than average score with the overall rating of Asurion employees being 3.3 out of 5 stars. Search open Software Developer Jobs at Asurion now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Asurion .

Does Asurion pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Asurion with 4.4 out of 5 stars based on 99 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Software Developer salaries at Asurion.

How happy are Software Developer professionals working at Asurion?

67% of Software Developer employees at Asurion would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Software Developer professionals have also rated Asurion with a 4.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (151) , Tech Coach (141) , In Home Expert (121) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (100) , Software Engineer (97) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 758 reviews)); "Benefits are great and well priced" ((in 538 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 274 reviews)); "Work From Home is great" ((in 216 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 134 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 289 reviews)); "Frequent layoffs (usually annually)" ((in 121 reviews)); "No training in tech support." ((in 100 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 84 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 78 reviews))

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Asurion

Asurion Software Developer reviews

3.9

67% would recommend to a friend

(99 total reviews)

Guru Gowrappan

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Career opportunities

2.8

Senior management

Software Developer employees have rated Asurion with 3.9 out of 5 stars, based on 99 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Asurion is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

99 reviews

4.0

Aug 5, 2019

Best employee culture to work in

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very good company to learn and grow Awesome people with helping nature Open culture unlimited PTO is perk

Cons

Everything is good as of now

1.0

Jul 26, 2019

Don't (Never) Join Asurion

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Work Life balance - Politics

Cons

- Be ready for major Layoffs. Recently they shut down San mateo office and asked everyone to move Nashville branch else leave the company. Earlier they did layoffs in various locations - Even though they market as a tech company, it's not. Leadership doesn't have solid basis of tech. They think from operations stand point - No clear product vision - Below average Salary

Asurion Response

Thank you for reaching out. We want to enable moments of sharing, brainstorming and partnering to happen spontaneously, therefore we recently announced some positions will be relocating. While we don’t take these decisions lightly, consolidating teams in a common location will allow better collaboration, more career opportunities and tighter team alignment. Our product team is in fact growing and we believe that by putting teams in the same physical location, the stronger our combined the efforts and results will be.

3.0

Jun 19, 2019

Software engineer Soluto Product Engineering

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work on new technology stack, work without deadlines on interesting problems, own more of the problem space and help define direction. Culture of the teams are extremely helpful and willing to show Junior engineers the ropes.

Cons

Swap teams constantly. I have been on 8 teams within one year. Teams constantly shift priorities, teams are dropped or redirected to new directions, leadership allows each team to make up direction and strategy. Seems there's no overarching strategy for the Soluto technical teams.

Asurion Response

Thank you for reaching out. At Asurion, we act like owners and take accountability to drive sustained results. We’re sorry to hear about your experience and have alerted our leadership to your feedback.

Viewing 79 - 81 of 99 Reviews

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Asurion

Asurion Software Developer reviews

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Best employee culture to work in

Don't (Never) Join Asurion

Software engineer Soluto Product Engineering

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