Asurion Tech Support Representative- Tech Coach reviews

2.3

21% would recommend to a friend

(159 total reviews)
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Guru Gowrappan

Not enough data to show CEO approval

19% positive business outlook

Tech Support Representative Tech Coach employees have rated Asurion with 2.3 out of 5 stars, based on 159 company reviews on Glassdoor. This indicates that most Tech Support Representative Tech Coach professionals have an average working experience there. Asurion is rated 40% below average by Tech Support Representative Tech Coach professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

159 reviews
5.0
Jul 2, 2024

Remote

Recommend
CEO approval
Business Outlook

Pros

Work at home available, mostly customer service

Cons

Stressful fairly strict changes a lot

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Asurion Response
2y
Thank you for leaving a review! We are glad you are able to take advantage of all Asurion has to offer during your time here. We appreciate the feedback as it helps us grow.
5.0
Apr 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Pay, easy interaction, fun job.

Cons

Monthly quota as well as, monthly increase for quota

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Asurion Response
2y
We love hearing positive experiences from our former employees! Thanks for sharing!
2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunity for overtime and lots of shifts available

Cons

It was cool until they made us do sales. High pressured sales. Stressed me out I had to take stress leave. I was making quota and they still put tons of sakes pressure on me. I was no longer a IT rep. My job turned into primarily sakes. It was horrible

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Asurion Response
2y
Thank you for leaving a review. We appreciate your feedback as we are always looking to learn and grow at Asurion.
Viewing 13 - 15 of 159 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.