Is Atento a good company to work for as a Assistente De Atendimento?

Assistente De Atendimento professionals working at Atento have rated their employer with 3.6 out of 5 stars in 93 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Assistente De Atendimento Jobs at Atento now and start preparing for your job interview by browsing frequently asked Assistente De Atendimento interview questions at Atento .

Does Atento pay Assistente De Atendimento employees well?

Assistente De Atendimento professionals rate their compensation and benefits at Atento with 3.7 out of 5 stars based on 93 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Assistente De Atendimento salaries at Atento.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (664) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (226) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 27 reviews)); "The people are great and make work enjoyable." ((in 19 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Some good coworkers." ((in 8 reviews)); "Good training and rates." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 21 reviews)); "No benefits whatsoever" ((in 11 reviews)); "People here show favoritism a lot" ((in 9 reviews))

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Atento

Atento Assistente De Atendimento reviews

3.6

69% would recommend to a friend

(93 total reviews)

Dimitrius Oliveira

94% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Senior management

Assistente Atendimento employees have rated Atento with 3.6 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Assistente Atendimento professionals have a good working experience there. Atento is rated in line with the average (within 1 standard deviation) by Assistente Atendimento professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

3.0

Aug 21, 2024

good job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good hours, long lunch, good training

Cons

back to back calls, no real break in bewtween

4.0

Jul 17, 2024

Punctual with payments

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very punctual with payments and also they are very organized with the HR department

Cons

They are so unorganized at the moment of the onboarding and also in the probation period they can fire you without especific reason

4.0

May 1, 2024

Tough and Easy Going at Times

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get free coffee and the scheduling could flexible.

Cons

Call volume can overwhelming certain days

Viewing 13 - 15 of 93 Reviews

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Atento Assistente De Atendimento reviews

Ratings by category

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good job

Punctual with payments

Tough and Easy Going at Times

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