Is Atento a good company to work for as a Assistente De Atendimento?

Assistente De Atendimento professionals working at Atento have rated their employer with 3.6 out of 5 stars in 93 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Assistente De Atendimento Jobs at Atento now and start preparing for your job interview by browsing frequently asked Assistente De Atendimento interview questions at Atento .

Does Atento pay Assistente De Atendimento employees well?

Assistente De Atendimento professionals rate their compensation and benefits at Atento with 3.7 out of 5 stars based on 93 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Assistente De Atendimento salaries at Atento.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (665) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (226) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 27 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Good benefits" ((in 9 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 44 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

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Atento

Atento Assistente De Atendimento reviews

3.6

69% would recommend to a friend

(93 total reviews)

Dimitrius Oliveira

94% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Senior management

Assistente Atendimento employees have rated Atento with 3.6 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Assistente Atendimento professionals have a good working experience there. Atento is rated in line with the average (within 1 standard deviation) by Assistente Atendimento professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

4.0

Feb 1, 2021

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training for those without experience

Cons

Poor Management Assistance when needed on live calls

3.0

Oct 6, 2020

Bad Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a pretty quiet work environment overall.

Cons

If you want something done, you need to do the job of a team lead, supervisor, and sometimes even HR, because according to them, “ It depends on you and if you really want it “

3.0

Jul 22, 2020

..

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Relaxed dress code, 40 hours guaranteed

Cons

Client has extremely low customer approval rating- lots of angry customers, fraternization with employees, difficult to move up within the company

Viewing 73 - 75 of 93 Reviews

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..

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