Does Atrium Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Atrium Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Atrium Hospitality. This rating has been stable over the past 12 months.

How satisfied are employees working at Atrium Hospitality?

56% of Atrium Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atrium Hospitality 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Atrium Hospitality?

General Manager (23) , Sales Manager (19) , Front Desk Agent (13) , Manager (10) , Catering Sales Manager (7) , Human Resources Generalist (7) , Banquet Server (6) , Event Sales Manager (6) , Executive Chef (5) , Human Resources (5) , Night Auditor (5) , Assistant General Manager (4) , Culinary Associate (4) , Director (4) , Director of Sales and Marketing (4)

What are the pros of working at Atrium Hospitality according to real employee reviews?

"The benefits are great if you can afford them (having a varying schedule based on occupancy is horrible for financial planning)." ((in 26 reviews)); "both remote and on property Owner/Operator of most of the hotels so your voice is heard and matters Great Culture" ((in 19 reviews)); "Great people to work with" ((in 13 reviews)); "Great leadership and care for associates." ((in 11 reviews)); "Nice, kind, friendly coworkers and hourly associates" ((in 7 reviews))

What are the cons of working at Atrium Hospitality according to real employee reviews?

"Low pay and have to stay late if coworker doesn't show up." ((in 27 reviews)); "Poor management, executive manager of the housekeeping department is careless about people’s requests and health issues" ((in 17 reviews)); "Bad upper management, being told by different people to do other things." ((in 12 reviews)); "The managers don’t manage, they try to implement models from the previous jobs that they left." ((in 6 reviews)); "Long hours on each shift" ((in 6 reviews))

What are employees saying about Atrium Hospitality layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Atrium Hospitality layoffs and their outlook for job security at Atrium Hospitality in 2026.

What are the top reviewed Atrium Hospitality locations?

Alpharetta , Atlanta , Dallas , Portland , Kansas City , Springfield , Omaha , Oklahoma City , Albuquerque , Charlotte , Greensboro , Des Moines , Huntsville , Hampton , Norfolk , Rogers , Springdale , Loveland , Columbia , Montgomery , East Peoria , Madison , Glendale , Norman , Raleigh , San Marcos , Frisco , Little Rock , Charleston , Long Beach

Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)

Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews

4.0

Jul 14, 2021

Position Eliminated Post Covid

Director of convention services

Recommend

CEO approval

Business Outlook

Pros

Great Properties in great locations, especially former JQH properties

Cons

Work/Life Balance - As a salaried Director, with hourly managers reporting to you, you are often compensating for understaffing, the fact that managers cannot work more than 45 hours and that you also carry a significant quota. As the portfolio of hotels does not include many properties with significant space, there are no opportunities for growth for people with large conference hotel experience. The claim that if you take care of the pennies, the dollars will take care of themselves - or "small incremental differences make large impacts over time" is preached, but not practiced.

Atrium Hospitality Response

4y

Thank you so much for taking the time to share your experience. We sincerely appreciate the time and effort you put into your position with the company. We are extremely saddened that Covid19 pushed us to have to make such difficult business decisions but we are always hopeful that as the hospitality industry recovers, so will opportunities for rebuilding teams and career growth. We will take your feedback and reflect on it as we continue to make Atrium great.

1.0

Jul 13, 2021

Expect a lot and but don’t give you the tools

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

You get benefits if you’re full time

Cons

They expect you to get great reviews, give great customer service but they don’t give you the resources because they’re always trying to cut back on expenses.

Atrium Hospitality Response

4y

Thank you so much for your input regarding areas for improvement and we regret that we were unable to provide you with a work environment you feel you could thrive in. As we continue to grow, we will continue to do our best to hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results.

1.0

Jul 9, 2021

Horrible

Night auditor

Recommend

CEO approval

Business Outlook

Pros

It used to be a great place to work, but it has gone downhill.

Cons

They catered to all the bad employees and ran off all the good employees. They don't want to invest money into their properties or employees, thus creating a hostile working environment.

Atrium Hospitality Response

5y

Thank you for taking the time to provide your valuable feedback. We are always working diligently to promote a positive work environment and a culture that embraces our core values. Toward that end, we rely on our Associates to be our partners in that effort by embracing and embodying these values and challenging each other to do the same. We encourage our Associates to use the communication channels available to them to escalate any concerns they may have where a deviation from our core values may be at issue. Regarding property improvements, budget items are being looked at very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow.

Viewing 301 - 303 of 376 Reviews

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Jobs at Atrium Hospitality

Hotel Laundry Attendant