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Atrium Hospitality

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Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)
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Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews
5.0
May 28, 2019

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Everyone here is like family. We all care about each other. Great opportunity to grow with the company.

Cons

I do not see any "CONS"

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Atrium Hospitality Response
7y
What a wonderful review! The caption speaks volumes. Thank you for taking time to share your feedback with us! We want to always acknowledge our associates and, in particular, their experience working for us. Your valuable input is a key ingredient toward our journey in becoming an employer of choice. It also helps our leaders make more associate-focused decisions that are also aligned with our business goals. We look forward to receiving more feedback as we continue to build and grow for you and all of our Associates a better and stronger Atrium Hospitality! Please continue utilizing the many avenues available for associates to communicate their feedback to us. Remember, if you know someone that you believe would be a great addition to the Atrium team, please have them visit our website at https://atriumhospitality.com/hospitality-management-careers/ and be on your way to receiving an Associate referral bonus! Thank you for all of your contributions and we look forward to growing our relationship with you.
5.0
May 28, 2019

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Opportunity for growth, regional support, corporate engagement, investing in the properties, focus on retention and developing teams.

Cons

Medical benefits could be improved.

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Atrium Hospitality Response
7y
Thank you for the great feedback! As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We also appreciate your comments regarding our benefits and are consistently looking at ways in which we can improve our offerings to remain as competitive as possible. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable (personally and professionally). We encourage all of our Associates to utilize our communication vehicles to escalate any issues in this regard so they can be addressed in a timely and efficient manner. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow!
1.0
May 23, 2019

A Bad Interpretation Of "Hospitality"

Recommend
CEO approval
Business Outlook

Pros

A pro would be that Atrium has a growing roster of properties, but there are a lot of low-end dumps in that mix, and Atrium is still decidedly minor-league compared to many other hospitality management companies. To be fair though, they also have some very nice hotels on the roster.

Cons

I almost spit coffee all over my keyboard laughing at some of the most recent "reviews" of Atrium, as they are clearly planted by shills in the company. They were either posted by corporate shills or deranged lunatics, since they don't seem to have any rational or realistic basis. Atrium, you don't have an "image" problem that needs to be massaged by marketing types, you have multi-level dysfunctions that need courage, brains, and sound morals to resolve. Another "hospitality" management company that just doesn't understand, nor care about, true hospitality as it's ALL about cutting costs to the bone to fatten that bottom line for ownership. The investor mentality has destroyed hotels. This isn't necessarily exclusive to Atrium, as all too many hotel management groups have succumbed to that virus of the relentless pressure from ownership for ever-increasing profits, sacrificing hospitality, guest comfort, and true employee satisfaction along the way, and Atrium is one of the worst offenders of that troubling pattern. There is a lot of disconnect and dysfunction between layers of the organization. There was also an increasingly troubling vibe emanating from the corporate level. Human Resources is extremely dysfunctional in Atrium, another troubling trend in too many companies. Poor systems, poor communication, clueless leadership, just terrible. A friend of mine, who has held executive level positions in companies, nailed it when he observed the people who end up in HR seem to do so because they are incapable of successful job performance in any other area of the organization and he thought it absurd those people who would be otherwise worthless in a company are the ones who end up in charge of vetting and handling personnel.

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as we would expect. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our Core Values of Perseverance, Teamwork, Service and Respect is at the core of who we are as an organization - across the board. We encourage all Associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and effective manner. We appreciate the candor in this review and will seriously consider it as we continue to grow and strive to improve our processes, benefits and working environment. We wish you the best in your future endeavors!
Viewing 307 - 309 of 376 Reviews

Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.