The relationship and conflict between GM and departmental managers is horrible!
Pros
* Ability to really develop a team mentality is awesome. * Teams step up and help others in different departments because everyone embraces a "guest first" mentality AND wants to lighten the load for others. * The benefits are great if you can afford them (having a varying schedule based on occupancy is horrible for financial planning). * There are many great individual leaders there... but that leads straight into the cons of working at this particular location.
Cons
* GM is doing everything in his power to kill the team spirit * GM turns manager against manager to see who will stay and who will leave * Yes, there is room for improvement (nothing is perfect) but you can't remove the support system and tools necessary to do a job and then complain the SALT scores are dropping * Communication breaks down between GM and staff * Misogyny and racism is allowed to persist and often starts at the GM and Management level then permeates through the hotel (It seriously took 2 weeks for maintenance to accept that the women's staff bathroom was broken and another 2 weeks to "fix" it. Six weeks later, there is still no running water.) * HR lied about 3-month review and pay increase * GM expects managers to overwork themselves then states that the previous manager burned themselves out... working 60-80 hours a week should not be a "weeding out" process
