employer cover photo
employer logo
employer logo

Atrium Hospitality

Is this your company?

Atrium Hospitality reviews

3.4

56% would recommend to a friend

(377 total reviews)
avatar

Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

377 reviews
2.0
Mar 18, 2019

Unrealistic expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the relationships built at the hotel level are great and everyone works hard to take care of the guest together.

Cons

Unrealistic expectations and an unbelievable amount of stress created by them. Constantly changing policies and you are made to feel inferior for not knowing about these changes. Management salaries are below the comp set and near impossible to fill for that reason. Corporate always speaks about valuing someones tenure and experience but that seems to go out the window when an equity adjustment is requested for salaries. Only goes to illustrate the only thing that they really care about.

avatar
Atrium Hospitality Response
7y
Thank you so very much for your earnest and candid feedback. As a current Atrium Hospitality associate, we regret that your experience has been less than favorable. We value the input and contributions of our associates as evidenced by our many communications channels available for them to share their ideas and feedback with us. Please make every effort to leverage these channels so that we can continue to "Listen. Care. Act." as our mantra suggests. As it relates to compensation specifically, we continue to review wages to make sure that we remain competitive in each of our markets and, when and where possible, make any necessary adjustments. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. In doing so, we hope to continue embodying our core values of Perseverance, Teamwork, Service and Respect. Again, please be sure to share your feedback with us often so you can be assured that it is being addressed in a timely and effective manner. We ask for your continued support and partnership as we strive toward making Atrium Hospitality an employer of choice. Again, thank you for your feedback!
3.0
Dec 18, 2018

Salary

Recommend
CEO approval
Business Outlook

Pros

Pretty decent bonus potential, uncapped

Cons

long hours, PTO accrual is slow

avatar
Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback with us. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your support and partnership as we continue to make Atrium Hospitality a great place to work and grow!
3.0
Feb 1, 2018

Could Be Better

Recommend
CEO approval
Business Outlook

Pros

Good, knowledgeable managers. Good employees who care.

Cons

No holiday pay, They cut hours to where you need to pick up a second job. They want you to help out other areas of the hotel because they don't want to hire F/T people, high turnover rate.

avatar
Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience! Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our core values of "Perseverance, Teamwork, Service and Respect" is at the core of who we are as an organization. We welcome your comments and take your feedback seriously as we continue growing while improving, among other things, our benefits and making sure we are paying competitive wages. Today, it seems like we are all looking for ways to more effectively balance our personal and professional lives and we don't want either to suffer for it. Yet, we understand that part of what comes with working for a growing company may, at times, mean putting in hours that are demanding. As a company, we recognize that it is important for our Associates to plug into their families after a long work day or week. As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We encourage all associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. Thank you for your patience with our response. We appreciate your transparent input and will reflect on it as we continue to make Atrium Hospitality a great company at which to work. We will continue to look at how we can improve our processes, benefits and working environment as we strive to make Atrium Hospitality an employer of choice and we look forward to your partnership in that effort. Thank you!
Viewing 115 - 117 of 377 Reviews

Glassdoor has 388 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.