employer cover photo
employer logo
employer logo

Atrium Hospitality

Is this your company?

Atrium Hospitality reviews

3.4

56% would recommend to a friend

(377 total reviews)
avatar

Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

377 reviews
2.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

* Ability to really develop a team mentality is awesome. * Teams step up and help others in different departments because everyone embraces a "guest first" mentality AND wants to lighten the load for others. * The benefits are great if you can afford them (having a varying schedule based on occupancy is horrible for financial planning). * There are many great individual leaders there... but that leads straight into the cons of working at this particular location.

Cons

* GM is doing everything in his power to kill the team spirit * GM turns manager against manager to see who will stay and who will leave * Yes, there is room for improvement (nothing is perfect) but you can't remove the support system and tools necessary to do a job and then complain the SALT scores are dropping * Communication breaks down between GM and staff * Misogyny and racism is allowed to persist and often starts at the GM and Management level then permeates through the hotel (It seriously took 2 weeks for maintenance to accept that the women's staff bathroom was broken and another 2 weeks to "fix" it. Six weeks later, there is still no running water.) * HR lied about 3-month review and pay increase * GM expects managers to overwork themselves then states that the previous manager burned themselves out... working 60-80 hours a week should not be a "weeding out" process

4.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

1. The people who work here have good hearts and are good people 2. If you like to learn and grow, training opportunities are abundant 3. This is an organization and industry that can be a career 4. Excellence and core values are modeled and expected daily 5. Monetary and non-monetary recognitions and awards for all levels and positions

Cons

1. Communication lines can be blurry and confusing at times 2. There are always challenges when working with the public

Viewing 142 - 144 of 377 Reviews

Glassdoor has 388 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.