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      Atrium Hospitality

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      Atrium Hospitality reviews

      3.4

      56% would recommend to a friend

      (376 total reviews)
      avatar

      Rob Mangiarelli

      79% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      376 reviews
      5.0
      Feb 24, 2018

      A company that truly cares

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atrium is both the owner and the management company for all of their hotels, which means decisions can be made quickly, and time is not wasted doing the same thing twice for 2 different stakeholders. There are significant opportunities for career advancement, and the company promotes and encourages corporate social responsibility. The company recently completed an associate survey and are responding quickly to the feedback.

      Cons

      It's a new company, so some of the systems and procedures are still being evaluated and adjusted. They are transparent about when and why something needs to be changed, and because things aren't set in stone, they often make changes based on the feedback and opinions from the hotels.

      avatar
      Atrium Hospitality Response
      7y
      Thank you for taking time to share your feedback with us! We want to always acknowledge our associates and, in particular, their experience working for us. Your valuable input is a key ingredient toward our journey in becoming an employer of choice. It also helps our leaders make more associate-focused decisions that are also aligned with our business goals. We look forward to receiving more feedback as we continue to build and grow for you and all of our Associates a better and stronger Atrium Hospitality! As you know, we encourage our Associates to use the various communication channels available to them to share their feedback with us. Remember, if you know someone that you believe would be a great addition to the Atrium team, please have them visit our website at https://atriumhospitality.com/hospitality-management-careers/ and be on your way to receiving an Associate referral bonus!
      2.0
      Apr 17, 2023

      They loves sales....people not so much

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Individual property leadership can be really good. - Depending on your VPO, a lot of autonomy provided to manage how you feel is best.

      Cons

      - Corporate office, up to and including the 'top' are not very responsive to feedback. While they will seem to graciously accept it, they will also look for ways to discount it or change the narrative to fit their agenda. Even worse, they may take your ideas to make their own skewed versions without any credit given. - No true support to help upper management at the property levels cope with the change in the hospitality environment since COVID-19. If you don't have staffing or local support, expect to work nearly 24/7. - Sadly yet another 'yes-man' culture. If you follow the company line and your hotel is making money, you are a 'rockstar'; even if you are not taking care of the people you oversee. Mention needed changes or personal/property frustrations and they will look for a way to replace you. - Promotions to above property positions tend to go to those with close relationships with upper management, even if more qualified individuals are available.

      1.0
      Feb 9, 2019

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health insurance coverage and ease of hiring process.

      Cons

      One location is run by a mob of upper management. A lot of favoritism and unethical practices by unprofessional individuals. The sad part is that the HR doesnt do anything to address the concerns of the employees and they just play the 3 monkeys which leads to a very high manager turnover. And the corporate doesnt even care to investigate. You can only accrue 4 days of PTO after working a year and if you leave after that, they are not paid off or granted. The manager salaries are below the industry average.

      avatar
      Atrium Hospitality Response
      7y
      Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as we would have expected. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our Core Values of Perseverance, Teamwork, Service and Respect is at the core of who we are as an organization. We are making every effort to listen to the feedback of all of our Associates, current and former, to ensure that we escalate any issues so they can be addressed in a timely and effective manner. We appreciate your comments and take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment. Thank you, again for sharing your feedback with us and we wish you continued success in your future endeavors.
      Viewing 19 - 21 of 376 Reviews
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      ReviewsAtrium Hospitality reviews

      Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.