Pros
Data-driven decision making from top down, which has led to an amazing wealth of data and information for revenue managers, sales managers, GMs and really all on-property or above property leaders to make good decisions. Supportive leadership, both in the immeditate team structure and higher up the chain including C-Suite Transparent - one of the most transparent leadership teams I've come across. They hold quarterly state of the unions and legitimately answer any and all questions.
Cons
Not unique to this company, but there is a focus on always making budget. This is obvious business 101 to make money and make profit, BUT, in an industry where outsider factors beyond anyones control can greatly affect performance, there is no system to re-evaluate budget guidance or considerations throughout the year. Even if a hotel is growing in RevPar share, leadership often conveys concern and worry on review calls and P&L calls becuase the raw revenue number is not what it was projected to be 1-1.5 years ago. Budget is also a bonus qualifer; so if hotel is performing well in market share but not making the pre-determined budget, big hit on take-home bonus.
