- It's not like Amazon - leadership and management across the board is weak, has no clear vision or strategy, and is more interested in power/control/egos/politics vs. actually getting things done on behalf of customers. Not transparent or metrics focused. Too many folks with their own agendas.
- Not innovative - there's no real competition and Audible has become complacent and lazy. Nothing cool is built here, only features that don't work or customers find annoying. Roadmaps are a joke.
- Bar for tech talent is low - also, unlike the mother ship, the quality of tech leadership and management is shockingly low. The quality of the products speak for themselves. Nothing ever launches on time. software managers are not focused on the details or thinking long term.
- No QA - yes, there's no internal QA team. Why hire one when you can use your customers for QA?
- Operational overhead - all systems are pretty much breaking all the time..and given the weak tech leadership, you can pretty much expect to spend more than 50% of your time doing patch work instead of writing real code
- Design team is a cluster - things rarely get done. nothing ever gets done right.
- HR is terrible - good luck trying to get answers to basic questions. Don't expect anything.
- Career progression - no defined process, objective guidelines for promotions. Again, nothing like Amazon. It's all nepotism and politics.
- Location - Newark is depressing.