Audible reviews

3.5

58% would recommend to a friend

(645 total reviews)
avatar

Bob Carrigan

53% approve of CEO

60% positive business outlook

Audible has an employee rating of 3.5 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Audible employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

645 reviews
5.0
Sep 25, 2014

Interview Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone who I witnessed seemed to really like working for this company! When you have a shared enthusiasm for your line of your work, people will definitely be able to work better as a team! Audible seems like the type of company who understands that their workers should have a balance in their work and personal life. They provide Table Tennis tables for their employees to take a break and relax. The company offers snack to keep their employees full and happy. Don't worry - there's also a free in-house gym membership for those that are concerned about the LB's. Best of all, I agree with the CEO's vision to have his company located in Newark, New Jersey. I believe this is the beginning of a new renaissance in Newark and soon this city will be up and coming like Jersey City, NJ and Hoboken, NJ. If more Tech Oriented Companies (like Audible and Panasonic) make the move to Newark, NJ then I can only see greater things coming in the future! Best of luck to Audible and all their employees!

Cons

I have yet to discover any Cons at this company. Perhaps some of the other reviews who have years of working at Audible may help someone decide whether to apply to this company or not. The only cons I witnessed are reading peoples reviews about the location which I see nothing wrong with. So what if it isn't trendy New York or up and coming Hoboken, NJ? Newark is definitely on the rise! And its right next to a major Transportation Hub so you are literally across the street and 25 minutes away from Penn. Station New York (34th Street) if you must go to the city. The Downtown area of Newark is very safe and well monitored as there are colleges, museums and hospitals nearby. With time, I'm sure the city will be revitalized and experience a new renaissance and more companies will hopefully move-in. Audible, Panasonic, Prudential Financial and the NJ Devils have been the Pioneers. Hopefully these are signs of more to come!

4.0
Sep 10, 2014

Strong company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a great product. It's meaningful, high quality content made available in some of the worlds finest apps. Your work matters You are part of one of the most innovative companies in the US Strong, solid and stable business Fast pace, strong work ethic, strong and open culture Some really smart people Very diverse crowd Good benefits & comp is OK Flexible and comfortable work environment Nice perks Customer care rocks: Audible has one of the worlds finest customer care teams, period. Small company feel while having the full power of Amazon in the back

Cons

Upwards mobility can be limited. Especially levels Director and higher have been filled by outside talent vs. building in paths for existing employees. Recruiting is a pain: it takes sooo much time away from people's day to day business, it's a real pain point. Employee recognition: some people go above and beyond and receive just a tap on the back and a 'thank you.' There should be more recognition, eg solid spot bonuses, etc. There are too few super talents that stick around, too many of them are leaving for facebook/google/etc. Innovation vs. excellence in basics: There's such a tremendous focus on innovation that some of the basics never get done right... Fire drill mentality is present in almost any company I've ever worked, but it feels like especially senior leadership is consumed mostly by fire drills here and it can be hard to get time. Location: An office in the city (NYC) would be a huge plus for employees commuting into Newark every day. Complexity: A lot of legacy code, structures and processes, especially due to many dependencies on Amazon policies/teams.

2.0
Sep 6, 2014

Great people, fun place at times.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined Audible about 2 years ago. At first it seems a great place to work with decent pay. Getting stocks is also a plus. I started in customer service then moved to the sales department. The bonuses were great!

Cons

I see many problems with this place. The biggest problem as others have mentioned is transparency. There is absolutely none. You will work hard only to see others promoted who do less work. Projects are secretly handed out and promotions almost always come from them. Jobs are not posted and promotions are not based on real experience. It is a very stressful place to work as you will go through leaps and bounds to please customers when the company itself does not take their suggestions and constructive feedback seriously. They market to a target audience which is young and not really interested in audiobooks in the long run. Instead their audience is older people usually seniors who in many cases are not as tech savvy. These customers have become more frustrated as using the service has become more and more complicated.

Viewing 610 - 612 of 645 Reviews

Glassdoor has 923 Audible reviews submitted anonymously by Audible employees. Read employee reviews and ratings on Glassdoor to decide if Audible is right for you.