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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Some good benefits: bonuses when company does well, pension, healthcare plans are okay (not great). No concerns with getting laid off.

Cons

Low pay - Salary increases are only done annually and are minimal (2-3%) even with a great performance review. The dollar amount of your annual raise stays fairly consistent year to year, which means that the percentage only goes down. This isn’t a good way to show loyalty to employees who stay long term. Company is very slow to make changes and doesn’t always value innovation, preferring to keep things they way they’ve always been. Maternity leave policies need to be updated. The leave is based on short term disability which only partially covers 6 weeks (normal delivery) or 8 weeks (C-section). Only IT is able to work remotely full time. Other areas are hybrid work from home. Married and single associates are treated differently. For example, one company benefit is a paid trip to conferment ceremonies for earning CPCU and CLU designations. Awesome benefit in general but they pay for two trips (associate and their spouse) for married individuals and one trip (only associate) for single individuals.

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Auto-Owners Insurance Response
3y
Thank you for your review. Please email us at conversation@aoins.com if you have any additional feedback to share.
1.0
Oct 21, 2021

Things need to change.

Recommend
CEO approval
Business Outlook

Pros

The best coworkers (which is partially due to trauma bonding). Unfortunately, most of them are leaving or left the company.

Cons

-Stagnant advancement opportunities for good employees. Even if there’s a position within the company that better matches your skill set/background/degree, you had worked and gotten multiple designations, you volunteered for projects, you helped train new associates, you had put in two or more years in your current position (while managing a high file load and excelling in your work) AND you were requested by the management team of the open position, you will not receive that opportunity. After a slap in the face like that you certainly make sure to no longer give the company any of your unpaid overtime and you start looking elsewhere for work. -CEO is out of touch. Company culture doesn’t pay bills. Also, when you spend $95 million on a new building, you sure aren’t going to let your employees work from home! -WFH program does not make sense. They keep trying to force people back into the office and then partial work from home after that? Even upper management has to realize how ridiculous that looks. Once the WFH program is in place I have to report what days I want to work from home the week prior. Basically, you are treated like a child and micromanaged. -The dress code is still ridiculously outdated even though it’s been relaxed in the last few years. -On day one I was told AO runs “mean and lean” and I should’ve known to start looking for a new job then. They overwork employees while underpaying them, the employees leave for the same job that pays more and has less work at other companies and this creates more burden on the existing employees. Then, because they are understaffed even further, nobody gets the elusive “opportunities” -Bonuses, pensions and stability in the form of never laying off employees is used as a scare tactic to keep people at AO. Other companies have similar benefits (401K with good matching and retirement savings accounts) and still pay more. Chronic understaffing is the reason for not needing to lay people off. Bonuses are in place to make it look like employees are paid fairly while just protecting the company’s profit. I’d also prefer that 15% bonus pay (not guaranteed) to be a raise in my salary but I would still be underpaid compared to the industry average. -There is next to no diversity. Higher ups are mostly out-of-touch old white men who make you do diversity and inclusion trainings. Not sure whether to laugh or cringe about the trainings. -Men are consistently paid more than women. The younger generation discusses these things more openly, AO should probably fix this issue before there are lawsuits.

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Auto-Owners Insurance Response
4y
Thank you for taking the time to share this feedback. We are sorry to hear about these concerns and would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.
2.0
Aug 21, 2020

Veryyyy old school. Great for a max of two years then GET OUT.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Right out of college it’s a great starting off point, especially getting into the insurance industry. Get a feel for the “old school” side of large business. Get fully trained and get a little experience you can transfer to a different job. Bonuses are good BUT that doesn’t equal good pay. They pay for continuous education/insurance exams etc.

Cons

PAY IS ATROCIOUS. After 5 years working there and a college degree I barely made $45k - 5 YEARS. Started at $37,500. Underwriting is overall a pretty monotonous job, but when we are then asked to pretty much triple our workload for the unforseeable future with ZERO compensation, no thank you. Bonuses are not guaranteed and they remind you every year how “fortunate” we are to get them. A fantastic yearly review will get you about $1200-1500. Personal to commercial lines is now a lateral move with no pay increase. Where do personal lines underwriters go for a promotion? The answer is nowhere. There are only a handful of other “promotions” available and once they are filled good luck waiting years to get there. Promotions run about $500 pay increase - not worth the hassle imo. Creative thinkers and free spirits this is not your place! I’ve had amazing supervisors and I’ve had supervisors that made me want to jump off a cliff, it’s luck of the draw honestly. Outdated systems as well, a fortune 300 company using a DOS system is laughable. Management will tell you that relationships matter more than numbers - DO NOT LISTEN. Just be honest and say numbers are #1 and save everyone the hassle. Also honesty is a core value, but you don’t really get a lot of it from upper management - things are extremely hush hush. Also as a personal gripe, not having at least a refrigerator for employees but having multiple refrigerators that sell moldy food that we cannot store our food in is wrong - anything to make a profit and be stingy.

Viewing 43 - 45 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.