Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Fully funded pension (automatically vested after 5 years)" ((in 62 reviews)); "Great culture and team environment" ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 49 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 45 reviews)); "Yearly bonuses can be good" ((in 32 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "Work from home was not allowed for most of the internship" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,077 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 4, 2024

Good Company

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

Pretty large company with small company values.

Cons

The pay is a little lower than market.

Auto-Owners Insurance Response

2y

Thank you for sharing your review! We strive to live our 10 core values every day.

4.0

May 4, 2024

Okay

Senior underwriter

Recommend

CEO approval

Business Outlook

Pros

Good culture, set hours, promote from within, no layoffs

Cons

Lack of incentive based pay, slow to change

Auto-Owners Insurance Response

2y

Thank you for your review! We are proud to have never laid off an associate in over 107 years in business.

3.0

May 4, 2024

A Career Starter, Not a Career Maker

Underwriter

Recommend

CEO approval

Business Outlook

Pros

An A plus training program for underwriting. A great place to start your career, get your two years underwriting under your belt, maybe get a designation (they do pay for it) and then start looking for a company that will pay you enough to actually afford your bills and food. Also, lower management is often kind and considerate. They often have to be the bearers of the bad news, or try and spin upper managements words into something okay for an employee to be told, but in my career they did try and be supportive. My teammates were great, as were my other peers. Hybrid. I liked the hybrid schedule and being in the office two days a week. It was nice to connect to people on those days, but certainly less work was done on those days with all the distractions and noises.

Cons

Low pay. Gaslighting tendencies to make it seem like 'your fault' your pay is too low. Not rewarding tenure. You do not feel valued the longer you are there. They invest when you first begin, but just expect numbers by the time you leave. They override decisions all the time, and don't back up a choice on bad policies. Bad management choices all around. Health insurance was middling. More like a discount program at times.

Auto-Owners Insurance Response

2y

Thank you for sharing your thoughts. We are sorry to hear about your concerns and we would like to know more. Please email us at conversation@aoins.com so we can learn more about your experience.

Viewing 238 - 240 of 1,077 Reviews

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Jobs at Auto-Owners Insurance

Customer Service Representative

Auto Claims Representative

Auto Claims Representative

Entry Level Claims Representative