Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Apr 12, 2024

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Xmas bonus. For the most part overall good company to work with. Can do almost anything and they don't fire you.

Cons

New RVP and branch manager are clueless. Don't deal with bad employees so nothing is fixed. Claims is a hot bed turnover of employees.

Auto-Owners Insurance Response

2y

Thank you for your feedback. Please reach out to us at conversation@aoins.com if you have anything additional to share.

3.0

Apr 12, 2024

Job Security

Accountant

Recommend

CEO approval

Business Outlook

Pros

Job Security, Benefits, Hybrid scheduling.

Cons

Below market pay, Overtime, low raise.

Auto-Owners Insurance Response

2y

Thank you for your feedback. Please feel free to email us at conversation@aoins.com if there is anything additional you would like to share.

2.0

Apr 2, 2024

Pros and cons

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Entry level pay competitive with region

Cons

Lack of training, health insurance benefits not great, excessive workload

Auto-Owners Insurance Response

2y

Thank you for your feedback. We would like to know more about your experience as we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so that we can learn more.

Viewing 259 - 261 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Auto/Physical Damage Claims Representative

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Auto/Physical Damage Claims Representative