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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      3.1

      47% would recommend to a friend

      (1,078 total reviews)
      avatar

      Jamie P. Whisnant

      52% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Jan 30, 2024

      Good company to work for

      Field investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company with small company feel. Work/home life balance. Fair Management

      Cons

      Limited opportunities for promotion outside of Lansing.

      avatar
      Auto-Owners Insurance Response
      2y
      Thank you for your review! We value having a management team that is approachable.
      2.0
      Jan 30, 2024

      Infrastructure does not support growth.

      Branch claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will get a lot of experience extremely fast. If you come in with no insurance experience, you will not get as many difficult claims for a very long time and you likely will get to build your inventory. Otherwise in the past, the people that come in with claims experience will get someone else's inventory after the first couple of weeks.

      Cons

      You will not get adequate training. You better be ambitious if you want to learn otherwise you will sink fast. There is extremely high turnover because the workload is unsustainable and then when those people leave you get their files. There are very few reps that last 5 years. The complexity of the claims is also not well balanced. The newer people can float for at least 6months to a year before they get an easy bodily injury file. People with experience get loaded up with anything the other people with the same job title as you can't handle.

      avatar
      Auto-Owners Insurance Response
      2y
      Thank you for your feedback. We are sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so we can learn more about this.
      4.0
      Jan 20, 2024

      Great place

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are wonderful. Great benefits. Management is top knotcb

      Cons

      Pay is low for industry and company is slow to make changes

      avatar
      Auto-Owners Insurance Response
      2y
      Thank you for sharing your review! We agree, our people make this a great place to work.
      Viewing 286 - 288 of 1,078 Reviews
      Related searches: Auto-Owners Insurance jobs | Auto-Owners Insurance salaries | Auto-Owners Insurance benefits | Auto-Owners Insurance interviews
      ReviewsAuto-Owners Insurance reviews

      Glassdoor has 1,202 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.