AutoNation reviews

Upper managment feels the need to micro manage every aspect of the car deal...almost as if they really have no clue what it like to sell a car and are willing to take customers time to find out. Paperwork for buying a car adds a extra 40 mins to the process. Customers often complain it takes too long, nevermind if something "real" pops up ( missing keys, cars out of gas, can't find car, ect....) Benifits are a joke and are only offered once a year by them sending a one page letter to your house, you miss that letter you are SOL. Commisions are very low 16-18% except if you can somehow manage to sell 18+ units a month then you can get it up to 25% (which 25% is the norm everywhere else). Money is taken out of every car with over priced charges before commisions are even figured. Floors are flooded with salespeople (300 unit stores have 45+ sales people). Managers give deals to thier friends.

Although the training that came from corporate was very useful and told you how to treat and talk to a customer and what action to take and not take were very informative and did work if done correctly. All of that went out the window once you got back to the dealeriship you worked at. The old timers who were now managers and or general managers of the dealership would tell you to do it their way which only work back in the 60's and 70's.