AutoNation reviews

2.9

37% would recommend to a friend

(289 total reviews)

Mike Manley

39% approve of CEO

37% positive business outlook

Reviews by job title

289 reviews

Reviews about "Culture"

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2.0
Aug 23, 2013

Too many chiefs, not enough indians...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm still trying to think of one.

Cons

Managment doesn't listen to frontline staff, corporate managers who have never sold a car create process that hinder the customer experience and employees are treated as expendable instead of an asset to the company. We sell cars people, its not that hard!

5.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Let me start with the people: they are friendly and team oriented. They have a strong passion for the business and for helping their customers. They will work with you to grow, but will also hold you accountable. The company has many solid processes in place, which make it easy to get up to speed. The benefit plans are also very comprehensive in an age where many companies are cutting back.

Cons

Like any retail environment, you get pulled in different directions. If you do not like a busy, fast paced environment, this is not the place for you.

5.0
Aug 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I have been selling cars with AutoNation since April 22, 2013. This is a whole new experience with me, though I have been learning more than most that have been here with me. I have a certified photographic memory and use it to my full advantage. Before I was working with AutoNation, I worked at several places. The most recent being as a Wendys Co-General Manager. Before that I did a few security jobs to pay the bills for myself and my new wife, whom I married on Sept 3, 2012. Before the security jobs I was in retail, which is where most of my experience here comes from. The main item of sale was televisions. I am even still to this day Sony Master Certified in training and product knowledge. Though I will say, out of all of the jobs I have ever had, selling cars with AutoNation is by far my favorite. I am not certain if it is the leniency from my managers or the customer interaction that I like second to the main reason I am still here; that reason of course being how great a feeling it is to be able to hand the keys over to a new friend I have just made. Every car deal has its own personality, and I am a man who loves to see new personality on a daily basis. When it comes to the leniency from my managers, I am talking about being able to do basically anything I want or need to do at my own agenda. I am selling cars at my own pace, which is the best pace for me to sell them at. Some would say that the more you know, the faster you can set your pace, which is a statement I am in total disagreement with. Every customer new and old should be treated with the same time and respect as any other customer you would have. No rushing a deal, no cutting corners, and definately no subjectivity to false information, because at the end of the day, my job is not only to sell cars, but make sure my customers feel respected and cared for enough to come and purchase again and again and even send their friends and family my way as well. The only way a customer can feel that respected is to actually give them that respect and care. In this business, though I have not been in it very long, I will be ready to be in a management position very soon. Having a photographic memory, and being able to put 2 and 2 together in almost any instance is helping me learn at an incredible pace. If I am not in management at the end of two(2) years, then I have done something incredibly wrong, and hopefully would be told what it is.

Cons

The hours are probably the worst thing, though I will say it is no different than any other retail job on hours. Sometimes keeping the will to go on in a day can be hard, however it is definitily worth it if you can.

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