Insurance sucks especially for part time employees. Part time employees may get few hours, like 10 a week, at slow stores or be forced into over time at high volume stores. Raises are kind of a joke don't expect much. You may have to be at the store until 9-11pm and turn around and be back at 7am.... it's retail, if you want a 9-5 mon- fri job, keep looking it's not here. Store managers can be expected to put in 50-70hrs a week since they are salary. Yes you have to push little extras with everything you sell. They track it to you personally. It can annoy customers especially if they are regulars, but you are doing your job. You are being paid to a job so just do it. You are being paid because this company makes millions off those little extra packs a year. What seems like $5 extra in one day to you is millions in one day across all the stores. People that are complaining they can't advance but also say the up sale is stupid don't deserve to move up because they don't see the big picture or the "business" that this is. Sell the stuff, it's the reason you have a job. Ability to sell is put above automotive knowledge in most cases during hiring. Use the computer as a tool. It can explain how to do most jobs so you can explain it to your customer. To move into any position above district management you will more than likely need a 4 year degree, you may need a 2 year to just advance to DM. I have worked for the company for a few years. I am a part time employee. I plan on advancing. Everyone has been helpful in explaining the steps I need to take to get there. They were flexible with me while I attended school. There is a lot of heavy lifting. You will be in the rain, snow, cold, hot, and dark doing batteries, wipers, ect....
