Item: AutoZone
Rating: 1
Author: Customer Service Representative (CSR)

Question 1

Is AutoZone a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at AutoZone have rated their employer with 3.0 out of 5 stars in 70 Glassdoor reviews. This is a lower than average score with the overall rating of AutoZone employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at AutoZone now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at AutoZone.

Question 2

Does AutoZone pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at AutoZone with 2.3 out of 5 stars based on 70 anonymously submitted employee reviews. This is 23.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at AutoZone.

Question 3

How happy are Customer Service Representative CSR professionals working at AutoZone?

Accepted Answer

64% of Customer Service Representative CSR employees at AutoZone would recommend their employer to a friend. This rating has increased by 5,194% in the past 12 months. Customer Service Representative CSR professionals have also rated AutoZone with a 2.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at AutoZone?

Accepted Answer

Parts Sales Manager (712), Store Manager (554), Sales Associate (543), Commercial Driver (234), PSM Part Sales Manager (185), Customer Service Representative (177), Manager (173), Retail Sales Associate (144), Commercial Sales Manager (141), Part Sales Manager (141), Sales Manager (136), Commercial Manager (107), Parts Sales Manager (PSM) (104), Assistant Manager (98), Assistant Store Manager (88)

Question 5

What are the pros of working at AutoZone according to real employee reviews?

Accepted Answer

"The pros of working at Autozone is you get a 20 percent discount and you meet great people" ((in 365 reviews)); "The benefits are good but need to work there for 6 months to get some access and a year I think for full access." ((in 245 reviews)); "Flexible hours and overtime often available" ((in 220 reviews)); "Sometimes you have good coworkers and you can see some cool cars" ((in 184 reviews)); "The autozone culture is great and inclusive." ((in 107 reviews))

Question 6

What are the cons of working at AutoZone according to real employee reviews?

Accepted Answer

"The Pay is low because they are strict with how much money they spend to hire employees" ((in 917 reviews)); "And yet I just helped train two new part time sales associates and a BRAND NEW COMMERCIAL MANAGER." ((in 190 reviews)); "Bad store managers and corporate doesn’t do anything to help anyone underneath that level" ((in 124 reviews)); "Answering the phone for commercial orders when no training is provided to let you get accustomed to the program they run" ((in 99 reviews)); "Yearly raises are usually 20 cents" ((in 83 reviews))

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the corporate micromanaging is killing the place

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