Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 722 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 59 reviews)); "Good benefits and PTO." ((in 54 reviews)); "Work life balance is good" ((in 43 reviews)); "Unlimited PTO which is encouraged" ((in 34 reviews)); "Pay is good and company is growing so very stable" ((in 32 reviews))

What are the cons of working at Availity according to real employee reviews?

"Management will actively refuse to assist you unless you comply 100% with every policy and rule." ((in 19 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 18 reviews)); "Most of the development teams work together in a room and do not have much privacy." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews)); "Favoritism is huge." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews

5.0

May 21, 2022

Great place to work

Technical support

Recommend

CEO approval

Business Outlook

Pros

Great team, culture and training.

Cons

Low hourly pay or compensation

Availity Response

4y

Thank you for sharing your positive experience working at Availity! We work hard to build a great culture that fosters teamwork and training for success. There are many benefits at Availity that drive value and promote that healthy work-life balance that our associates want. Generous PTO and holidays, 401K matching, multiple options for health insurance based on personal needs (with annual contributions towards Health Savings Accounts for our high-deductible offering), ongoing skills training and professional development through our SUCCEED program, and more. We believe that we are competitive and encourage associates to consider Total Rewards when considering compensation. We are glad you are part of our technical support team and appreciate your daily work to improve the nation’s healthcare system.

5.0

May 19, 2022

Love this job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility to work remotely Great working conditions Wonderful co-workers Room to grow

Cons

I do not have any cons

Availity Response

4y

Thank you so much for the comments! We agree that Availity is a great place to work with wonderful colleagues. We have worked hard to be flexible and accountable at Availity, enabling people to balance their work lives and personal lives better. Our potential to grow this company with great associates on board is endless. We wish you much success in your journey with us!

5.0

May 16, 2022

Great culture as advertised!!

Operations center engineer

Recommend

CEO approval

Business Outlook

Pros

Availity has some amazing people, a great product line-up, and a meaningful company mission. The compensation package is very competitive and the career/skill development opportunities are plentiful! This is a very dynamic environment so there are lots of new technologies to explore and challenges to rise to.

Cons

As it is with any company in the midst of a growth spurt, there are opportunities for process and documentation development. It is a very dynamic environment making the initial learning curve a bit steep, and it feels like an ever-moving target. The only truly negative part of the experience so far is the health care benefits leave something to be desired.

Availity Response

4y

Thank you for taking the time to provide valuable feedback to us. We have worked hard to create an environment where every Associate can thrive. We also hear your concerns related to process improvements. In any large and growing company, it’s important that processes scale to meet that growth. However, our teams are working hard to create workflows that ensure that every Associate understands their role and how they contribute to the larger organizational goals. Finally, thank you for the feedback regarding organizational communication and onboarding. We take these comments very seriously and will work to ensure that we are continually improving the ways we communicate and help new staff get off on the right foot.

Viewing 316 - 318 of 691 Reviews

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Program Manager, Prior Authorizations

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Administrative Coordinator

Vice President, Marketing and Communications

United States

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Director, Product Marketing

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Manager, Health Plan Technical Delivery

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Availity

Availity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Love this job

Great culture as advertised!!

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Jobs at Availity