Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
avatar

Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
4.0
Apr 30, 2025

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My managers were excellent here! Company culture is very positive, which truly does make a difference.

Cons

The workload can be very heavy at times

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Availity Response
1y
We appreciate you sharing your feedback with us and are glad to hear you had a supportive management team. We're delighted that you enjoyed the culture here as much as we do; it does make a difference! We understand that workload can sometimes be heavy, and we always recommend working with your manager to discuss prioritizing responsibilities to ensure the best work-life balance possible. Thank you again for sharing your experience. We wish you the best!
5.0
Apr 29, 2025

Great company to work for! Love the culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home and wonderful and supportive coworkers. Leadership is very compassionate and truly care about the wellbeing of employees.

Cons

Don't have any negatives to give!

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Availity Response
1y
Thank you for your five-star review and for taking the time to share your experience with us! We agree with you - the flexibility to work from home is beneficial, we have some of the best associates around, and our leadership team truly shows they care. We're so glad you're enjoying your time at Availity and are thrilled to have you on the team!
4.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management; clear expectations; great training

Cons

Too many tools to learn at once; very rude customers; metrics can be tough to meet

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Availity Response
1y
Thank you for taking the time to share your experience at Availity. We greatly appreciate your acknowledgment of our supportive management, clear expectations, and great training programs. It's wonderful to hear that these aspects have positively impacted your experience. We understand that learning multiple tools at once can be overwhelming, that dealing with difficult customer interactions can be challenging, and that meeting metrics isn't always easy. Your advice to maintain the length of training and encourage more personal communication between CTSS and management is incredibly valuable. We are committed to continuous improvement and encourage you to speak to your manager further about how we can make the work environment better for everyone. Thank you again for your feedback—we’re glad to have you on the team!
Viewing 343 - 345 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.