Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Aug 25, 2021

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Relaxed pace usually Time Off Multi-team effort Remote Ability to explore other teams/ learn

Cons

Time tracking/ assessments can be a bit cumbersome. Organizational restructures seem to happen often, sometimes affecting project timelines, employees, funding, etc. Starting to incorporate Indian workers, which makes it extremely hard to get projects completed.

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Availity Response
4y
Thank you for taking the time to write a review—we appreciate your feedback. It’s great to hear that you are enjoying your experience at Availity. With an emphasis on finding that work-life balance, we are proud of the collaborative, mobile, and flexible culture that we’ve created by working with—and listening to—our associates. We’ve definitely evolved our org structures lately – and we know it’s disruptive. But we promise, any time a reorganization happens we weigh the disruption against the long-term benefits we’re hoping to see. With the growing demand for innovation in the healthcare market, we are entering a hyper-growth phase as a company, which is exciting! And we are starting from a place with outstanding NPS scores from our clients and consistently high Associate Engagement scores. Maintaining a high level of client and associate satisfaction into the next phase of our business is a priority, so your advice is appreciated. At Availity, we are fortunate to have tremendous talent hidden around every corner of our organization, including our associates in India. Tapping into the diversity of our organization to bring the right teams/individuals together to solve some of the most complex problems in healthcare is what will set us apart from our competitors. Will there be challenges? For sure! But we are up to those challenges as an organization, and we welcome anyone interested in making healthcare more efficient for everyone. Again, thank you for your review. We are glad you are here.
3.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone is really nice and the training is very well put together. It’s just a lot to take in.

Cons

The way time is monitored for hourly employees is absurd. We are here to help you grow and deserve a normal amount of time for breaks.

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Availity Response
4y
Thank you for taking the time to share your review. Availity is a fantastic place to start your career in healthcare! And, as mentioned, we have a great team to support you along the way. Availity Client Services (ACS) is often the first point of contact our customers have, so we put a lot of effort into ensuring our call center associates clearly understand the expectations of the job and get the training and feedback they need to be successful in their role so they can grow their careers with us. Historically, Availity has always given an hour of time combined for lunch and breaks for our ACS associates. However, we are always looking for ways to improve, and your comments regarding this are timely. We recently surveyed our Associates for feedback regarding lunch and break preference, giving several options to consider. We will use those results to help make a decision that supports both our customers and our Associates' needs and communicate any changes to the team. More to come on this, and thanks again for your feedback!
5.0
Aug 16, 2021

ACS Representative

Recommend
CEO approval
Business Outlook

Pros

Everything they have so much to offer and room to grow to move up the ladder.

Cons

None I can think of the company is really great and tries hard to be the best.

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Availity Response
4y
WOW! This is everything we love to hear and more. We're happy that you enjoy being a part of our Client Services team. Know that the work you are doing is having a positive impact on our healthcare provider community and making a real difference! Thank you for taking the time to share your review.
Viewing 400 - 402 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.