Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Mar 31, 2021

Wonderful

Recommend
CEO approval
Business Outlook

Pros

Very friendly company and seem to really care about your life and issues and want you to really own your training and feel free to talk to them if they need more help during training. And they really break down your training to help you understand everything. And they are also flexible with working from home (since covid) but they know that things happen when wroking from home that you can not control and they are there for you and very understanding.

Cons

I dont have anything bad to say

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Availity Response
5y
Thank you for taking the time to share your review. First, we are glad you’re here and glad that you are part of our culture and our fantastic team! We do care - and are so happy that you can feel that. As you mentioned, we offer flexibility where we can, as we know our associates have lives outside of work, and maintaining a healthy work-life balance is important. We’ve put a lot of energy into becoming a great place to work, so your acknowledgment and participation is appreciated!
2.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The people on the teams are hardworking and care

Cons

Leadership had a few missteps that led to loss of talent

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Availity Response
5y
Thank you for your brief review. We are thrilled to hear time and again that the people at Availity are what make us a great place to work—we agree 100%. While we enjoy many additional benefits, our talent is top-notch, and we don’t take that for granted. Decisions that make their way to our leadership are generally more challenging. While our executive and senior-level leadership teams strive to make the best decisions for our associates and our customers, sometimes we get it wrong. After 20 years of continued growth and innovation, we try to get more right than wrong, so please know that we appreciate your contributions to Availity and wish you much success.
3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to learn Lot of flexibility to get things done Less hurdles to get your work done

Cons

Everything is in your head. Hardly any documentation for new comers. Expectation is to perform from day 1. If you are working with payers, you are held responsible from day 1 and you are always on the line to take the blame.

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Availity Response
5y
Thank you for taking the time to write a review. We’re glad to hear that you enjoyed the flexibility of working at Availity. We appreciate your comments and Leadership is working hard to improve the associate onboarding and training experience. We know that some of the best training comes from practical experience, and associates learn more quickly through real customer interactions. We value accountability, but you shouldn’t be held accountable from day 1 – that's not practical. We’ll add this feedback to the manager training that we’re rolling out, as well. We've implemented M365 to improve the way we collaborate and work—and with that, we hope to improve our documentation practices. We see that you are no longer at Availity, but your feedback will certainly help us make improvements where we can.
Viewing 439 - 441 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.