Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 722 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 67 reviews)); "Great benefits and 401K." ((in 47 reviews)); "A good work life balance" ((in 44 reviews)); "Unlimited PTO which is encouraged" ((in 31 reviews)); "Pay is good and company is growing so very stable" ((in 30 reviews))

What are the cons of working at Availity according to real employee reviews?

"Management will actively refuse to assist you unless you comply 100% with every policy and rule." ((in 19 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

691 reviews

5.0

Jan 13, 2023

Excellent Introduction to Healthcare Support - Career Builder

Client services technical support specialist i

Recommend

CEO approval

Business Outlook

Pros

Amazing department and company culture, Day 1 benefits, competitive starting pay for entry-level position

Cons

Mandatory 12-month period in position to gain eligibility to promote

Availity Response

3y

Thank you for this 5-star review highlighting our company culture, benefits, and competitive compensation. Those are just a few of the things we love about Availity too. When you are a valued associate, you enjoy what you do. And at Availity, you are disrupting the healthcare industry positively and meaningfully. Availity Client Services is consistently recognized for excellence by our customers. When we hire someone for Availity Client Services, they become an integral team member. Keeping new hires in place for at least a year helps the new team members learn about Availity and our clients while building consistency within the team. This timeframe allows for training and growth to prepare you for the next step in your healthcare career. Thank you again for this review. Availity is happy to have you on the team!

5.0

Jan 13, 2023

Availity’s a Great Place to Work!

Architect

Recommend

CEO approval

Business Outlook

Pros

Constantly innovating and trying to be the best partner. Open to new ideas, and new ways to make the payer/provider interactions the best possible.

Cons

Need more people! There is so much to do in this space people are the greatest asset and Availity really needs to increase their employee base.

Availity Response

3y

Thank you for your review. The healthcare industry is ever-changing, so we welcome and encourage new ideas to improve payer-provider interactions and user experience. Availity is on the cutting edge of the healthcare technology industry because of all the incredible and innovative associates who work here. It’s a great time to be at Availity. We are experiencing tremendous growth, which is a good problem to have. We have several positions open and are always looking to bring on new talent. However, we are less concerned with the number of new associates than the quality of those associates—and getting them in the correct positions. We know that when the right associate is in the right role, magic happens. Again, thank you for your review. We are delighted that you are part of the Availity team.

5.0

Jan 12, 2023

Great place to work

Edi operations analyst

Recommend

CEO approval

Business Outlook

Pros

Is Great place to work

Cons

None , none, none none

Availity Response

3y

Thank you for taking the time to write this short and sweet review. We couldn’t agree more! Based on our associates’ votes, we have once again been given the designation as a certified Great Place to Work™ company. We are so happy you are part of the Availity team.

Viewing 442 - 444 of 691 Reviews

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Administrative Coordinator

Vice President, Product, Medical Cost Containment & Authorization

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Excellent Introduction to Healthcare Support - Career Builder

Availity’s a Great Place to Work!

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