Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
4.0
Dec 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great team behind you, an exciting opportunity to break into the medical insurance field

Cons

It is a lot of information, but nobody here will let you fail, you are always supported

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Availity Response
5y
Thank you for taking the time to write such a positive review! As you mentioned, Availity is a fantastic place to start your career in healthcare. Through our Availity Client Services team, we are able to hire associates with little-to-no healthcare experience and provide them with foundational training for a successful career in healthcare. There are so many Client Services associates who have moved onto other Availity teams with great success stories of growth and longevity here at Availity. While learning the ropes can take time, we have people in place to support our new client service associates when they need help assisting callers. Thank you again for highlighting our fantastic team and noting Availity as a great place to work. We are glad you're here!
5.0
Dec 3, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The people are great to work with and the company is fairly innovative considering the industry they support.

Cons

It's still healthcare. The work can be challenging and not for everyone.

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Availity Response
5y
Thank you for taking the time to write your review. We are happy to hear that you enjoyed your time—and your team— at Availity. We realize healthcare is very complex, confusing and learning the ropes takes time. We are always working to improve our training, processes, and engage associates in new ways. We see that you are no longer at Availity, but we appreciate that you took the time to highlight Availity as a great place to work!
3.0
Dec 3, 2020

If only words mattered versus reality.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hard working majority of associates. Fun work. Fun activities.

Cons

Stress and battles between teams and leaders in enterprise. Very little room to grow. Politics wins over what’s best to do. Favoritism is huge.

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Availity Response
5y
Thank you for taking the time to write a review. We are so glad that you enjoyed your time at Availity—we couldn’t agree more that we work with some of the best and brightest in the industry, and we love what we do. We even became a Great Place to Work-certified company in 2020. At Availity, we value feedback from our associates and use it to improve our processes and culture. Unfortunately, it sounds like you found yourself in a stressful environment of competing priorities. If you were still here, we would recommend that you set time with your manager to discuss your situation and if that kind of conversation didn’t prove fruitful, we’d ask you to share the feedback with your HR Business Partner or anyone in the management chain. We have an open-door policy and take action when we see themes. It sounds like this took longer than it should have and for that we’re sorry. If someone leaves Availity, we, we want it to be for the right reasons – a better opportunity for them or their spouse/family, a growth opportunity in an area that we don’t have at Availity, or maybe they want to change their career path. We don’t like seeing associates leave out of frustration; that’s why we encourage an open and inclusive dialog, so we can address issues head-on and try to make Availity a great place to work for everyone. Thank you again for your review. We wish you all the best in your future endeavors.
Viewing 472 - 474 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.