Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
3.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Getting afoot in the door to a very great place to work

Cons

CSR is a job with little control and high oversight

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Availity Response
4y
Thank you for your valuable feedback. We are so glad to have you at Availity, an environment where you can thrive. Our customers rely on the Client Services team to handle their most challenging issues, so we invest in hiring the best talent and training them for success. As a front-line associate charged with helping our customers directly, we understand the difficulty of your job. We strive to offer you the resources and support you need to excel. We are committed to continuous improvement in every department—and we take comments and feedback seriously. Each year we circulate a companywide Engagement Survey to measure associate experiences at Availity. We hope that you take the time to offer your thoughts on how to make your experience a positive one.
4.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great training, positive work culture, room for advancement, work from home.

Cons

Call center work is difficult, and the system is complex.

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Availity Response
4y
Thank you for taking the time to provide your feedback! We are so pleased to hear that we have created an environment where you can thrive. We take onboarding and training very seriously. While the pandemic played a role in our remote policies, we have worked hard to be thoughtful about ensuring that our associates have work options that help them balance their personal and professional lives. As a front-line associate charged with helping our customers directly, we understand the difficulty of your job. We constantly strive to offer the resources and support you need to excel. As you may know, we have circulated an Associate Engagement survey to measure associate experiences at Availity. We are an organization that strives for continuous improvement in every department—and we take comments and feedback seriously. We hope that you take the time to offer your thoughts on how to make your experience a positive one.
4.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance Flexibility Unlimited PTO Prioritize growth of employees

Cons

Pay is a little low in comparison to industry standard Fast paced Experience here is definitely dependent on what team you are on and the culture within it

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Availity Response
4y
Thank you for taking the time to offer your feedback. We’re happy that you’ve found a good work-life balance at Availity. Benefits such as unlimited PTO are great, but we also strive to ensure that our associates take advantage of this benefit and make time to disconnect and recharge. Maintaining the trust our customers place in us is the best kind of busy! We are a fast-paced company because health plans, care providers, and patients across the country rely on Availity every day to share and exchange health information to improve care and outcomes. However, we do our best to provide support and resources to help our associates manage their workloads. Availity is a very competitive employer. We consider compensation just one piece of our total rewards program, including medical, dental, and eye coverage; unlimited PTO for exempt positions and generous PTO for our non-exempt associates; a 401K match program, annual wellness reimbursement, and more. Most importantly, we offer the flexibility, remote work options, and work-life balance that today’s job seekers demand! We are an organization that strives for continuous improvement in every department—and we take comments and feedback seriously. As you may know, each year, we circulate an Associate Engagement survey to measure our leadership performance, associate programs, and culture at Availity. Results from this survey have driven improvements each year. We hope that you take the time to complete the survey and offer your thoughts on how to make your experience a positive one.
Viewing 514 - 516 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.