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      Availity

      Engaged Employer

      Availity reviews

      3.8

      71% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      691 reviews
      4.0
      Nov 22, 2021

      two month anniversary

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is amazing, and the opportunities are endless! You are constantly learning, and everyone here so far are so friendly and willing to help out with any questions!

      Cons

      I wish there were at least longer lunches, especially when schedules change daily and it's non-stop calls for hours, a longer lunch period would help with the mental state (especially after dealing with angry callers consistently). (This is not really a con, just of a suggestion) I really don't have anything negative to say about the company.

      avatar
      Availity Response
      4y
      Thank you for taking the time to share your review. Availity is a fantastic place to start your career in healthcare! And, as mentioned, we have a great team to support you along the way. Availity Client Services (ACS) is often the first point of contact our customers have, so we put a lot of effort into ensuring our call center associates clearly understand the expectations of the job and get the training and feedback they need to be successful in their role so they can grow their careers with us. Historically, Availity has always given an hour of time combined for lunch and breaks for our ACS associates. However, we are always looking for ways to improve, and your comments regarding this are timely. We recently surveyed our Associates for feedback regarding lunch and break preference, giving several options to consider. We will use those results to help make a decision that supports both our customers and our Associates' needs and communicate any changes to the team. More to come on this, and thanks again for your feedback!
      5.0
      Nov 19, 2021

      Great place, great people

      Release engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team mates... the collaboration, the mentoring. Really great to feel a part of a team.

      Cons

      Company with a lot to do.. lots of work.. pace is quick.

      avatar
      Availity Response
      4y
      Thank you for sharing this and highlighting our great culture!
      5.0
      Nov 12, 2021

      Great Place to work

      Client services technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teamwork is huge. The support from co workers and supervisors is unmatched!

      Cons

      the lunch breaks are pretty short.

      avatar
      Availity Response
      4y
      Thank you for taking the time to share your review. Availity is a fantastic place to start your career in healthcare! And, as mentioned, we have a great team to support you along the way. Availity Client Services (ACS) is often the first point of contact our customers have, so we put a lot of effort into ensuring our call center associates clearly understand the expectations of the job and get the training and feedback they need to be successful in their role so they can grow their careers with us. Historically, Availity has always given an hour of time combined for lunch and breaks for our ACS associates. However, we are always looking for ways to improve, and your comments regarding this are timely. We recently surveyed our Associates for feedback regarding lunch and break preference, giving several options to consider. We will use those results to help make a decision that supports both our customers and our Associates' needs and communicate any changes to the team. More to come on this, and thanks again for your feedback!
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      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.