Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

692 reviews
3.0
Aug 2, 2023

Medicore

Recommend
CEO approval
Business Outlook

Pros

Benefits: best health insurance and not expensive. 19 PTO. Flex Schedule Request Allowed. Paid Holidays. Succeed Learning platform available. Provides all work equipment for at home (except desk & chair)

Cons

Too much focus on quantity and NO focus on quality. Inconsistent answers for training & protocol. Supervisor do not have proper Leadership Training.

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Availity Response
2y
Thank you for providing this review. We agree that our benefits package is top-notch! As a fully remote organization, we provide our new associates with all the equipment they need to get started and offer reimbursement for qualified office expenses as they organize their home offices. Professional development is essential to us, so we provide numerous resources for you to grow within the organization – our Succeed Learning platform being one of them. These are just a few reasons Availity continues receiving Great Places to Work™ and Best Places to Work™ certifications for Technology, Women, and Millennials. Healthcare is a complex industry, and Availity works with Payers and Providers to solve some challenging problems. As you can imagine, training is also challenging, especially for associates that are new to healthcare. This feedback is constructive, as we are a continuous improvement organization. While we are sorry to hear that your training experience has been lacking depth, we encourage you to share your ideas for improving our training with your manager or HR Business Partner so that we can make adjustments. Availity is a fail-fast organization that embraces new ideas for innovation; however, “winging it” is not part of our standards. In some areas, we evaluate quantity metrics to identify opportunities for improvement in technology and service. Providing high-quality technology and service is imperative to our success as we use New Promoter Scores (NPS) from our clients to evaluate our organizational performance—and everyone is accountable for this success. If you find yourself sacrificing quality for quantity, please share that with your manager to see if you can identify areas for improvement together. Thank you again for your feedback. We are so happy to have you on our team.
5.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive managers Well-adapted to remote work-life balance Schedule flexibility Great onboarding and resources for new associates Transparent and down-to-earth C-suite Opportunity for growth There's always someone willing to help

Cons

There could be some process improvements for internal processes

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Availity Response
2y
Thank you for this 5-star review! You have listed many of the reasons that make Availity a great place to work. So great that Availity is a certified Great Place to Work™ company and a Best Place to Work™ company for Technology, Women, and Millennials. Every associate is given the opportunity to succeed here and has the support of the entire Availity team. Even though Availity is in the growing phase, we are continually learning and seeking out ways to improve. There are opportunities for innovation at every level, and we encourage you to share your ideas for improved internal processes with your manager. We must evolve to keep at the forefront of this constantly changing industry. Again, thank you for your comments. We value your feedback, and we are glad you’re here.
4.0
Jul 18, 2023

Overall a Good Experience

Recommend
CEO approval
Business Outlook

Pros

Hiring process: Interviews, etc, moved at a good pace OnBoarding process is ok They seem to care about customers and employees

Cons

Some internal processes do not seem well defined Some employees are eager to help, others not so much

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Availity Response
2y
Thank you for your review. We appreciate you sharing your feedback regarding our hiring and onboarding processes. Our HR department strives to provide candidates and new hires with a seamless process. You are right - Availity does care about its customers, but we also care about our associates. Our mission is to delight our customers through our technologies and services, and we know that our associates play a critical role in making that happen. When associates feel valued, that experience flows through to our customers. Availity is growing! And as we grow, every associate has an opportunity to help us improve processes. Please share your suggestions for improvement with your manager if you haven’t already. Availity provides an open, diverse, and inclusive environment that encourages open dialog and innovation. Thank you again for your feedback. We are so happy to have you as part of the Availity team.
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Glassdoor has 723 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.