Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
avatar

Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

fun place to work. Google environment

Cons

some managers favoritism, office politics

avatar
Availity Response
5y
Hey there. Thank you for taking the time to write a review. We agree Availity is a fun place to work. In fact, in 2020, we became a Great Place to Work-certified company based on our associates' survey results. We regret that you felt any level of favoritism or office politics during your time with us. Those behaviors are not in line with our culture and we’d be quick to address them. There is room for almost anyone to be successful in our organization. We hope that the skills you acquired and your experiences with us prepared you well for success in your career beyond Availity. Again, thank you for your review. We wish you much success in your future endeavors!
5.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

My peers are helpful and kind

Cons

There is a lot of info to keep track of during calls. Clients complain about security measures often

avatar
Availity Response
5y
Thank you for providing a review of your time with us. It’s wonderful to see associates move on with a positive outlook on our company. We have some of the best people working with us, which adds so much to our culture. Our client services representatives spend their days assisting customers on the phones. As a multi-payer solution, you can imagine the variety of questions they field each day. If you’re new to healthcare, it can feel like a lot of information to learn. Luckily, we provide extensive training for our Availity Client Services team and have recently streamlined our calls to make sure that associates are confident and ready for their respective queues. Great advice! Our teams are working to improve our products every day. Meeting directly with our customers and users, we are routinely implementing meaningful changes to enhance their experience. Overall, Availity products score very high in customer satisfaction, but we will continue to refine and improve. Again, thank you for your review, and best of luck in your future endeavors.
4.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The Diversity here is outstanding. You are Valued

Cons

I don't have any that comes to mind at the moment

avatar
Availity Response
5y
Thank you for your kind words. We put so much energy into making Availity a great place to work, and your comments mean EVERYTHING! Your positive energy only adds to our culture, so keep it coming!
Viewing 241 - 243 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.