Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

692 reviews
5.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Hours Work from Home PTO

Cons

Sometimes you can get a long call. Angry users

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Availity Response
3y
Thank you for your short review. Availity provides various benefits, including working from home, unlimited/generous PTO, and a schedule that helps our associates achieve a healthy work-life balance. Unlike many technology companies, Availity routinely ranks high for providing quality customer service. Our client services associates are skilled at making the customer feel important by working with them to help resolve the issue regardless of how long it takes. Technology challenges are never fun—we’ve all been there—so some callers may be frustrated initially, but most are grateful for your support. Sometimes, all they want is for someone to listen. We appreciate all you do for Availity – keep up the great work.
2.0
Nov 4, 2022

Ok company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits work from home

Cons

Toxic culture and a lot of favoritism

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Availity Response
3y
Thank you for taking the time to provide a review. Availity does offer some great benefits, and the ability to work from home has provided many of our staff a welcome work/life balance. We are sad to hear that you felt the culture was toxic and that favoritism was taking place. We pride ourselves on having an open and inclusive work environment where we value our associates’ contributions and voices. While we have many long-term associates with deep connections, playing favorites is not in our DNA. We regularly recognize outstanding achievements, but everyone at Availity is to be held to the same high standards regardless of who they are. It’s that consistency that strengthens our culture. Again, we do appreciate you taking the time to share your feedback. We will keep an eye out for any toxic behavior in the future to ensure that others don’t feel the same. We wish you much luck in your future endeavors.
5.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

benefits, management is amazing, your never alone, even though you work from home.

Cons

no cons at this time!!!

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Availity Response
3y
Many thanks for this 5-star review. We offer some great benefits that our associates enjoy, especially our remote work environment, which has helped many find the work-life balance we all crave. Our managers go the extra mile to stay connected with their direct reports in this remote environment. The door is always open for collaboration through Zoom or chat. We appreciate all you do to delight our customers and for being a vital part of our organization.
Viewing 244 - 246 of 692 Reviews

Glassdoor has 723 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.