Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

692 reviews
5.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Having worked at other call centers before, Availity is by far the best at onboarding and training new hires. Even working remotely, supervisors and subject matter experts are only a click away when help is needed. Availity is invested in employee success.

Cons

Still a massive amount of information to learn, especially if you haven't worked in the Healthcare industry before.

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Availity Response
3y
Thank you for providing insight into what a new associate can expect at Availity. We work hard to provide the necessary training and tools for each associate to succeed. And, while we have become a remote company, we strive to be accessible to anyone who needs our help by just being a click away. This industry is ever-changing, so we hear you about the amount of information to learn. While the healthcare industry can seem complex, we try to break down all the information in a way that makes sense. Learning something new daily comes with the territory and happens even to our most seasoned healthcare professionals. So, we have designed our training to help new associates get up to speed at a pace that is not too overwhelming. Again, thank you for your review, and we are so happy to have you in our call center taking care of our customers.
5.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company dynamic, work life balance, benefits, and opportunity for increased pay.

Cons

Any office job you work at will have similar issues. I have no unique complaints.

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Availity Response
3y
Thank you for providing this all-encompassing review. We could not have said it better ourselves! We are so glad to have you on our team and appreciate your hard work.
5.0
Oct 25, 2022

Great Culture

Recommend
CEO approval
Business Outlook

Pros

- Great Culture, everyone was so welcoming even before my first official day and everyone is willing to help in anyway or point you in the right direct to answer your questions. - Good benefits and a versatile PTO -

Cons

- Can be intimidating at first as it is very fast paced but I would not consider this a con as everyone will do their best to get you up to speed and support you.

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Availity Response
3y
Thank you for this five-star review which highlights our great culture and benefits. You are so right about how helpful and welcoming everyone is at Availity. We want everyone to be successful and not be afraid to ask for help. The many benefits (health, dental, vision, 401(k) – matching, unlimited PTO, to name a few) are available on day one. There is always a lot to learn in any new job, especially in the healthcare industry, because of all its complexities. Our training program provides all the guidance and tools needed over several months to get associates up to speed and help them feel comfortable guiding our customers. We are happy to have you on our team and be part of our great culture.
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Glassdoor has 723 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.