Availity reviews

Thank you for taking the time to write your review. With 5-7 years at Availity, your insights carry some weight, and we are grateful for the feedback. Yes, Yes, Yes! Availity Client Services (ACS) is a fantastic place to jump-start a career in healthcare—whether clinical, administrative, or technical in focus. Our ACS representatives have gone on to have successful careers here at Availity and out in the world. A company’s strategic direction is meant to be a long-term, multi-year strategy and shouldn’t change each year; otherwise, you’re doing it wrong. To execute on our multi-year strategy, each year, we publish and communicate new operating priorities for our staff. We then reinforce our priorities by setting goals, providing regular updates via live, all-associate meetings, and routine updates through our internal video series, Availity Unplugged. Our Clearinghouse team is world-class, and we couldn’t do it without them. And it’s probably important to point out that our HR team doesn’t get a sign-on bonus or commission when they fill an open role, they love what they do, and our new team members can feel it. A recent quote from our new hire survey says it best, “The process was the most considerate interview process that I have ever experienced. I had never been treated with such respect and acknowledgment of my time and effort than I did with Availity. It made me want the job even more, realizing that this was a one-of-a-kind place to work." Good, bad, or ugly — feedback is the only way we can work to improve. We don’t feel that your point-of-view or experience is representative of the majority of our associates, but that doesn’t mean it’s not valid, and that we shouldn’t do something about it. We do encourage you to take up your concerns internally as well so that we can work to improve your experience.

Thank you! We're very proud of the culture we've built here at Availity, and we're glad you picked up on that! Yes, we have some outstanding and caring leadership—and, it’s not just them, our culture comes from every corner of our organization. Our associates feel connected to our business and our customers in the work they do every day. We’re also active in our communities and "active" in general—we had over 300 participants in our recent step challenge, where teams of associates competed for recognition points (and bragging rights)! Thanks for the feedback on our healthcare benefits – it’s a high expense and we work every year to understand how our associates use our benefits and flex the offering to make it most useful for all. Our philosophy is that by offering two high-deductible health plans where associates pay less in premiums each year, we give you more control over healthcare spending overall. We also contribute annually to our associates’ Healthcare spending Accounts, to help offset costs. We are vigilant about being on the lookout to make improvements, you can count on that. Our Total rewards include wellness reimbursement and opportunities to earn even more money by completing certain wellness activities each year. We also have a competitive 401K matching program, and recently, we rolled out AvailiTime, which is our PTO program that includes unlimited PTO, added benefits for new parents, improved short-term leave, and more! We are so glad to have you join our team. Once again, thank you for your review, and please keep the feedback coming!