Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jul 28, 2015

Meww....

Recommend
CEO approval
Business Outlook

Pros

The vision is good, the implementation and execution not so good. Core product does what it is supposed to do, lots of issues with other products. It is a good working environment with smart co workers.

Cons

A MANY reviewers have noted, Salaries are WELL below (15 - 20%) what other companies are offering. While management says it reviews Glassdoor, and values employee feedback, it doesn't seem to be sinking in. It's a very top down organization which is pretty old school at this point.

1.0
Aug 20, 2025

A shell of its former self. Gutted by Private Equity. Stay away.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still good people that work here that are trying their best. For tax, you wouldn't think it's interesting, but the work is challenging in a good way. Those are about the only pros.

Cons

Where to start? Offshoring more and more work. Non-India based employees have been working under a storm cloud hanging over their heads for 2+ years. At any time, you could be the next person laid off. Every time you turn around to message someone you've worked with before, they're gone. Morale is in the toilet, people are in survival mode. How can anyone give their all, embody the "OPAH FOCUS" success traits (Barf. By the way, the workplace culture is not unique - It's just toxic positivity in an orange wrapper.) and succeed, in an environment where your colleagues are getting let go left and right, and you don't know if you'll even have a job tomorrow? Answer: They can't. The folks in India do try their best and there are some great people over there, but there is an unspoken divide between Non-India employees and India employees. Additionally, you get what you pay for and certainly the salary disparity between these two groups (and hence the offshoring so the PE firm can make their blood money) is obvious. The new thing is AI, of course. Instead of having training for employees and guiding them how to use these powerful tools, it's the wild west. Everyone gets a chatGPT license, good luck if your coworkers haven't been coached in the fact that AI hallucinates. Oh and guess what, now they want us all to be "citizen developers"? There's no way that can go wrong. And sure, let me just put aside all the urgent work I have to learn how to successfully use these AI tools. With what spare time? If you won't make space for your employees, how can they succeed at these initiatives - oh, and why would an employee want to innovate when they might get canned tomorrow? Senior leadership is a bunch of talking heads and have no clue what they are doing. Constantly touting how "well" the company is doing, and how "good" the Gallup survey results are. Completely out of touch with what the average experience is like for an employee. Because of the morale, the constant need to work urgently, and the fact that the only people who get ahead are the people who jump up and down the loudest about what they are doing - nobody has the bandwidth to help people understand organizational structure across the tech stack, and because of the constant heads rolling, this is constantly changing. Nobody has the patience or wants to give the time to people who need additional context or awareness to do their job. The tech stack for their product is a mess and it's unclear who or what team owes what. Constantly "that's not within my scope". Here's laugh for you to end on: company wide all hands, corporate sends out a note that they are monitoring attendance and if you don't attend you'll be penalized. Morning of the all hands, people can't join because of issues with the company's zoom licensing - since everyone panicked and tried to attend. At a massive corporation this is laughable. This place has unfortunately become a joke. It used to be a great place to work but it's become completely soulless and all the contributors left are holding on for dear life.

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Avalara Response
10mo
Thank you for taking the time to share such detailed feedback. We understand how strongly you feel about the direction and experience at Avalara, and we’re sorry to hear that your time has been marked by such significant frustration and concern. Your perspective is important, and feedback like this helps us reflect on where we can do better. If you’re open to continuing the conversation, please reach out to us at avalisten@avalara.com.
2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance - Realistic goal setting - Fully remote - Nice Seattle office (although usually empty) - Allows to work remotely from anywhere in the world, including other office locations - They might be going back to public before end of year. If this happens, things might get better?

Cons

- Compensation. After being acquired in October 2022, they stopped provided RSU's as compensation. All RSU's for current employees ended in February. For me, this effectively reduced my overall comp by 25%. Absolutely zero response from leadership to this - Most teams are forced to take early/late meetings with engineers in other timezones (India mostly) - Permissions are siloed. You will experience blockers that from teams 12+ hours ahead - Difficult to stir communication because nearly everyone (in engineering) is camera off in Zoom meetings and unresponsive on Slack - Engineering expertise is quite low. Although this has always been the case for Avalara. They are unable to entice top talent because comp is low - Engineering all-hands meetings are laughable from CTO Danny Fields. It's a strategy of "throw AI at the wall and see what sticks"

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Avalara Response
12mo
Thank you for taking the time to share your experience. We’re sorry to hear your concerns and appreciate your detailed feedback. If you’re open to sharing more so we can continue to improve, please contact us at avalisten@avalara.com.
Viewing 58 - 60 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.