Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"Benefits are great and you get paid holidays" ((in 102 reviews)); "The company has a great culture and shows appreciation for its people and their effort." ((in 87 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 82 reviews)); "Good work life balance" ((in 61 reviews)); "motivational, great training, lots of company events" ((in 38 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 62 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 24 reviews)); "No bonuses in the maintenance tech department" ((in 17 reviews)); "Hourly pay lowered this year by 12% for new Bonus Structure which was disappointing." ((in 13 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

Skip to content Skip to footer

Notifications

AvalonBay Communities

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 2, 2022

The

Community consultant

Recommend

CEO approval

Business Outlook

Pros

-growth opportunities onsite and in the corporate office -benefits package for those who can receive them -the overall culture of the company; however, covid has affected the amount of time we can spend together with group training and "awards ceremonies."

Cons

The company is implementing many new initiatives to make the job for onsite staff easier but is doing the opposite. The new answering services and door lock app has had several troubleshooting issues, most times leaving onsite staff to deal with disgruntled residents. Most of the leaders in corporate have not worked onsite in years or ever, which is evident with the lack of communication and implementation of several new systems and fees at once. The bonus structure has changed several times in the past two years, causing a decrease in commission pay.

AvalonBay Communities Response

Thank you for taking the time out of your day to write a review. All feedback is appreciated and will only help us to get stronger. We are happy that you enjoy working with the associates. We take pride in hiring the best people in the industry! However, we also understand that even though we hire great associates, we have to keep those associates happy. The changes we have implemented are designed to provide more flexibility for our customers and our associates. However, we also know that it may take some time for everything and everyone to adjust. There have definitely been some challenges and we never want our associates to feel stressed about changes. We hope that you continue to provide feedback to your supervisor or HR Manager to discuss the impacts of the changes. We want our associates to feel supported. We truly value your feedback, and if you are interested in sharing more, please reach out to your local HR Manager or avalonbayhumanresources@avalonbay.com.

1.0

Jul 4, 2022

Pay is not competitive.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are really great.

Cons

The company does not pay tenured employees appropriately.

AvalonBay Communities Response

Thank you for your feedback. We will take it into consideration and use it to help improve our candidate and associate experience.

3.0

May 10, 2022

A-Okay Company

Sales and service supervisor

Recommend

CEO approval

Business Outlook

Pros

none that i can think of

Cons

lack of flexibility, no formal training, pay does not match to responsibilities, downsizing of employees leaves for more tasks/work to remaining employee(s)

AvalonBay Communities Response

Thank you for providing feedback. We understand that no company is perfect and we work hard to make sure that our associates are happy. If you would like to provide more feedback about your experience, you can reach out to your HR manager.

Viewing 145 - 147 of 1,144 Reviews

Jobs at AvalonBay Communities

Maintenance Apprentice

Maintenance Apprentice

Entry Service and Administration

AvalonBay Communities reviews FAQs

Reviews AvalonBay Communities reviews

AvalonBay Communities

AvalonBay Communities reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The

Pay is not competitive.

A-Okay Company

Jobs at AvalonBay Communities

AvalonBay Communities reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

AvalonBay Communities reviews FAQs

Jobs at AvalonBay Communities