Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 86 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 82 reviews)); "Great work life balance!" ((in 59 reviews)); "AvalonBay provides great training and growth oppportunites." ((in 37 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 33 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 58 reviews)); "micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 33 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 22 reviews)); "No bonuses in the maintenance tech department" ((in 18 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 19, 2018

Contradictory training

Sales and service supervisor

Recommend

CEO approval

Business Outlook

Pros

Commission, not working in the same office as your boss, some good people to work with, hr was super helpful, office staff not on call

Cons

Lack of appreciation, short staffed, late office hours, overtime pay was nice but lack of work life balance, if the boss doesn't like you good luck moving up.

AvalonBay Communities Response

8y

We're sorry to hear that your experience at AVB was anything less than excellent. Nevertheless, we appreciate you taking the time to share your thoughts. One of the best things about working at AVB is our supportive, team-focused culture, without which our jobs would be much less fulfilling. Unfortunately not everyone can jive in perfect harmony and that can be challenging. Once again, we're grateful for your feedback and we wish you success in your next endeavor.

5.0

Dec 11, 2017

Admirable Corporate Culture!

Sales & service supervisor

Recommend

CEO approval

Business Outlook

Pros

I have worked for AvalonBay for 4 years (this month) and I have seen the best and worst aspects of the company and I am still very happy to come to work every day. The company is full of friendly, ambitious and generally happy employees and I feel this can be attributed to the culture. As a company, we focus on three core values; encouraging each other to do the right thing (commitment to integrity), individual growth (continuous improvement) and helping those in need (spirit of caring). These core values are also my own personal values and I take them very seriously in my life. I have also been able to travel with AvalonBay, moving from Northern Virginia to Orange County, CA then Los Angeles, back to OC and eventually back to Washington, DC. With each move I learned more about the company and was able to grow myself, being promoted twice in the last two years. I have also utilized the 20% housing discount living in an Avalon Community ever since I started working for the company. This was not only convenient, but also helped me to better understand our customers. I have been lucky enough to work with many different co-workers and managers and have had a generally positive experience everywhere I went. I am definitely happy with my experiences at AvalonBay!

Cons

1.) Frequent and/or sudden changes in policies, procedures and compensation. 2.) The housing discount could be better 3.) Disparity between the Corporate Office and On-Site Associates 4.) Navigating how to share ideas can be unnecessarily difficult 5.) Training is done mostly through online videos and is not my preferred method of learning.

AvalonBay Communities Response

8y

Thank you for your very thoughtful review and happy anniversary! Clearly your first few years have been pretty exciting and we're so glad you're making the most of the opportunity that AVB offers. We're grateful for your feedback as well - as you know, we're always looking for better and smarter ways to do business and we believe that every associate can impact real change in the company with their ideas. In fact, our new AVB Labs program was designed to do just that for ideas around new sustainability initiatives. If you have an idea focusing on any other area, please share it with our Awesome Ideas Live Here! group in Chatter and it will be routed to the appropriate person or department for consideration. You should always feel free to connect with your management team or your regional HR manager if they can be of assistance as well. Thanks for being part of the AVB team!

1.0

Jul 31, 2017

Do not work for this company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None to list other than benefits

Cons

Compensation, management, integrity, employee appreciation

AvalonBay Communities Response

8y

Thank you for sharing your thoughts with us and I'm sorry that your experience was not a more positive one. AVB is committed to providing associates with competitive compensation and acknowledgement for their contributions and successes. We appreciate your feedback and will share it internally for the benefit of the current and future members of the AVB team.

Viewing 178 - 180 of 1,144 Reviews

Jobs at AvalonBay Communities

Leasing Consultant - Lease Up