There's so much it's difficult to know where to start and end.
1. The amount of extra spending this organization goes through is mindboggling. There are multiple pet projects, new systems, and initiatives that cost millions only for most to fail. They have multiple systems that all do the same thing - but for different employees - creating a massive bottleneck in the administration of various processes all while requiring a significant amount of dollars to sustain said systems.
2. Then there are the "Awards Weekends" that occur annually to celebrate the organization and talk about the care the field workers and clinicians provide to their clients/patients. Thousands of employees are flown out to cities like Philadelphia, DC and Los Angeles costing $5M to $12M each. Ironically, the overwhelming majority of these employees who are invited to these events are NOT field workers and/or clinicians. The invitees primarily are support and admin roles. Other large-scale meetings occur throughout the year that cost millions - off-site meetings just for Directors and above, off-site meetings for a new system/process that is rolled out only for that same system/process to be canceled a few months later.
3. Pay for field workers/clinicians: Jobs from Home Health Aides to Registered Nurses and their pay is one of the lowest within the Hospital, Home Health/Hospice, and Healthcare industry. An overwhelming majority do not receive any annual increases. They are given annual performance reviews but no increases. There are Home Health Aides with well over 10, 15, 20 years of tenure at Bayada and have only received one or two increases throughout their career. This company is knowingly supporting and forcing these employees to apply for and receive Government assistance because of Bayada's stubborn pay practices. Leaders at Bayada have been told this on several occasions with absolutely no reactions or plans to change this practice. Meanwhile, look at the pay for the CEO and the C-suites.
4. The image of happiness and compassion is only for the people outside looking in. Employees cheer and smile at leadership because they are expected to. Employees attend Awards Weekends or other large-scale off-site meetings because they feel as if they have to. The reality is, the majority of us feel GUILTY that we got to enjoy free hotel rooms, free flights, and free food and knowing our employer is spending millions on these events and paying for Hollywood-style production videos - all while the CEO and his direct reports continue to talk about being "financially responsible". Look at the CEO's and any C-suite's annual salary and/or bonus and you will discover being "financially streamlined" does not apply to them. But instead, they will inject that burden onto everyone else in the organization and if they have to, initiate a sweeping workforce reduction at the expense of the employees that had no involvement in any decisions that resulted in the overspending to begin with.
5. CEO and C-Suites egos are overblown. They think they are movie stars. Everything from the videos produced that are put on YouTube and the company website to how they are introduced and presented on stage at any event - it's jaw-dropping to see adults living in such a fantasy world. This kind of mentality drips down the chain where it's not the work you do that makes you popular, but it's how many handshakes, introductions, and new names you gather within a day.
